Dental Front Office Assistant

Overview
Join our dynamic dental practice as a Dental Front Office Assistant, where your energetic and organized approach will be the heartbeat of our patient experience! In this vital role, you will serve as the first point of contact for patients, ensuring smooth clinic operations and delivering exceptional customer service. Your expertise in medical administrative support, insurance verification, and office management will help us provide top-tier dental care with efficiency and professionalism. If you thrive in a fast-paced environment and are passionate about making a positive impact on patients’ lives, this is the perfect opportunity for you to shine!

Duties

• Greet patients warmly and manage all front desk operations with enthusiasm, including patient check-in and check-out processes.
• Schedule appointments efficiently using dental office management software such as Dentrix or Eaglesoft, ensuring optimal patient flow.
• Verify insurance coverage, perform insurance eligibility checks, and handle claims processing using systems like Epic, Meditech, or Athenahealth.
• Collect payments, process dental billing and coding (including CDT, ICD-9, ICD-10), and manage financial transactions accurately.
• Maintain meticulous dental records and medical documentation review to ensure compliance with HIPAA regulations and proper health information management.
• Answer multi-line phone systems professionally, provide patient information, and coordinate appointment reminders via phone etiquette and excellent communication skills.

Qualifications

• Proven experience in a dental office or medical administrative support role with strong familiarity in dental terminology and medical coding practices.
• Proficiency in dental office software like Dentrix or Eaglesoft; experience with EMR systems such as Epic or Oryx is highly desirable.
• Knowledge of insurance verification processes, Medicare guidelines, HIPAA compliance, and CPT/ICD coding standards.
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key typing), and familiarity with multi-line phone systems.
• Strong organizational skills with attention to detail in documentation review and filing procedures.
• Exceptional customer service abilities paired with professional phone etiquette and bilingual capabilities preferred to serve diverse patient populations.
• Prior clinic or hospital experience involving medical billing, care plans, health information management or front desk responsibilities is highly valued. Embark on a rewarding career where your dedication to excellent patient service and administrative expertise will make a meaningful difference every day! We are committed to supporting your professional growth in a vibrant team environment that values energy, transparency, and excellence.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $16