What are the responsibilities and job description for the Delivery Driver New position at Green Thumb?
The Role
As a Delivery Driver, you will be responsible for making deliveries of cannabis to dispensaries throughout the state. The Delivery Driver is responsible for driving the safest and most efficient routes, adhere to a delivery schedule, maintain control over the vehicles’ inventory as listed on the manifest, provide exceptional customer service at the dispensaries, and follow all state laws and regulations governing cannabis delivery. Cannabis is a heavily regulated industry; therefore, all employees are required to follow safety laws and compliance regulations.
Essential Functions
- Execute all deliveries on time and communicate any delays to the Logistics Manager and dispensary
- Efficiently load and unload product from the delivery vehicles
- Verify items and quantities for delivery
- Support order fulfillment or other duties in the event of not being required to deliver
- Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc.)
- Develop positive customer relationships with dispensaries
- Communicate with order fulfillment and sales department to resolve delivery related issues
- Excellent customer service, time management and organization skills
- Effective time-management skills and ability to multi-task
Safety & Compliance
- Safely transport a wide range of cannabis products to dispensaries
- Follow all rules of the road
- Ensure all vehicles are clean and properly maintained
- Keep detailed records on all vehicle maintenance and issues
- Complete all necessary paperwork (checklist, rejection sheet)
- Maintain driver logs
- Must have a thorough understanding of all state regulations related to delivery/distribution of medical cannabis and ensure full compliance by all department staff
- Report all non-conformance, delivery rejections, etc. immediately
- Ensure all signatures and other requirements are gathered per policy
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
- Must be able to work and drive in a variety of elements.
- Must be able to sit and/or stand for extended periods of time while maintaining focus.
- Must be able to lift, carry, and balance up to 50 pounds AND must be able to do so with extreme care and caution when working with product.
- Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil)
Qualifications
- Minimum of a high school diploma or GED; associates degree or certifications preferred
- Ability to work well with others while also completing individually assigned tasks
- Ability to work in a fast-paced, changing and challenging environment
- Hold and maintain a valid driver's license and an acceptable motor vehicle record
- Previous cannabis experience not required
Additional Requirements
- Must be a minimum of 21 years of age
- Must possess valid state ID
- Must be able to obtain, and maintain, state badging requirements to work in in cannabis industry (requires background check and state review)
As a Green Thumb team member, you will have access to excellent benefits and incentives including:
- Health, dental, and vision insurance
- Paid Time Off
- Employee Discount
- Mental Health Programs
- 401(k)
- Daily Pay
- Supplemental Insurance
- Perks Marketplace
- Flexible Spending Account / Health Spending Account
- And much more