Enterprise Account Manager

Position Overview

Green Street seeks highly motivated candidates with relevant work experience, a passion for finance and real estate, and superior academic credentials to join its Enterprise Account Management team. The Account Manager’s primary responsibilities will include servicing existing key clients, renewing subscriptions, training/educating client base, and managing existing relationships with critical accounts and at senior levels. The ideal candidate will be able to create and implement a strategy to increase annual revenue for each key client, actively collect client feedback, and grow the overall relationship. Significant teamwork with the Account Management, Customer Success and New Business teams is expected.

Job Responsibilities

• Renewing existing accounts with increased service levels and pricing
• Demonstrating expertise in communicating and selling all aspects of the Green Street platform
• Creating and implementing a key account strategy and account plan for each client
• Forecasting revenue for upcoming renewals on monthly, quarterly and annual bases
• Training clients on Green Street’s Research, News and Data & Analytics services, as well as our methodology and web-based platform 
• Obtaining and effectively communicating responses to client questions and data requests, and facilitating interaction between clients and research staff
• Providing feedback from clients to assess possible enhancements to existing products and the need for new products 
• Transitioning new clients from point of sale to the Green Street platform 
• Maintaining accurate customer database of industry contacts and interactions for reporting, and utilizing various tools (Salesforce, Salesloft, Gong, etc.)
• Consistently providing detailed updates on activities to Account Management team 
• Contributing to team effort and work on special projects
• Identifying upsell and cross sell opportunities to drive incremental revenue for New Business

Candidate Profile

• A Bachelor’s degree with high distinction in finance, accounting, real estate, economics, or a related field
• 5 years of experience in a sales or customer service environment
• Superior relationship management skills and a desire to help people
• Strong motivation to achieve results and collaborate effectively with team members
• Experience negotiating with clients, or a desire to learn
• Excellent communication skills, both verbal and written
• Competent computer skills to perform essential functions listed above (Word, Excel, PowerPoint, and Access)
• Well-developed presentation skills
• Fundamental understanding of financial industry (investment banks, lenders, private equity firms, hedge funds, stocks, bonds, etc.) with preference for understanding of Commercial Real Estate

Compensation, Benefits and Work Authorization

In addition to the posted base salary range, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Company Overview and EEOC/Diversity

Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. To learn more, please visit www.greenstreet.com.

The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences are celebrated and valued.

Green Street is an Equal Opportunity Employer

Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Pay Range

Incentive Performance Bonus

Salary : $100,000 - $150,000