AI Product Engineer

Build AI-powered products that transform how customers interact with data and insights.

At Green Mountain Technology, we help large, complex shippers reduce costs, improve customer delivery experiences, and create sustainable competitive advantages through technology, analytics, and logistics expertise. We are seeking an AI Product Engineer to lead the development of AI-powered products and experiences that transform how customers and internal teams interact with analytics, operational data, and decision intelligence.

This role combines product thinking, AI engineering, and technical leadership to deliver trusted, scalable, customer-adopted AI capabilities that support GMT's Analytics & AI Engineering strategy. The ideal candidate has experience building and deploying AI-enabled applications, translating complex business challenges into innovative products, and bringing AI solutions from concept to production.

What You'll Do

• Lead the design, development, and operationalization of AI-enabled product capabilities, including conversational analytics, intelligent workflow automation, Data Agents, and AI-assisted decision support experiences.
• Partner with Product, Architecture, Analytics, Engineering, Operations, and Customer Success teams to translate customer and business challenges into production of AI solutions.
• Define AI product requirements, solution patterns, success metrics, release readiness criteria, and adoption measures aligned with GMT's technology roadmap.
• Develop reusable AI engineering patterns for prompt engineering, retrieval-augmented generation (RAG), agentic workflows, model evaluation, monitoring, observability, and secure integrations.
• Establish quality, governance, security, and responsible AI practices that ensure trust, transparency, and scalability of AI solutions.
• Collaborate with internal engineering teams and external partners to deliver secure, explainable, and supportable AI products.
• Drive customer self-service and time-to-insight improvements through natural language experiences and AI-enabled analytics capabilities.
• Evaluate emerging AI technologies and recommend practical adoption paths that create measurable customer and business value.
• Help define product impact measurements including adoption, usage, trust, productivity improvements, and value realization.
• Provide technical mentoring and leadership to engineers working on AI-enabled products and platform capabilities.

What You'll Bring

• 5 years of software engineering experience designing and delivering enterprise applications.
• Experience developing and deploying AI-powered applications into production environments.
• Hands-on experience with generative AI technologies, including Azure OpenAI and related AI platforms.
• Strong knowledge of enterprise software architecture, API-first design, cloud-native solutions, security, privacy, model evaluation, and responsible AI principles.
• Experience with Azure OpenAI, Azure AI Foundry, retrieval-augmented generation (RAG), prompt engineering, embeddings, vector stores, and AI orchestration patterns.
• Development experience with Python and/or .NET.
• Strong ability to translate customer challenges into product requirements, technical solutions, engineering designs, and measurable business outcomes.
• Excellent communication, stakeholder management, facilitation, and technical documentation skills.
• Experience bringing AI concepts, pilots, or proofs of concept into production-ready products.
• Experience partnering with product managers, architects, data engineers, analytics teams, business stakeholders, and vendor delivery partners.
• Experience with Semantic Kernel, LangGraph, LangChain, Copilot Studio, Microsoft Fabric, Power BI Copilot, or similar AI and analytics platforms is preferred.
• Experience building customer-facing AI products or AI-enabled software capabilities is preferred.
• Knowledge of transportation, logistics, supply chain, analytics, or data products is preferred.

Why Green Mountain Technology

Green Mountain Technology is a technology-enabled parcel logistics management and advisory firm. Large, complex shippers turn to GMT to continuously improve customer delivery experiences and the cost to make them possible.

Innovation isn't an initiative, it's our culture. We were founded on a belief in using technology paired with talented professionals in shipping, logistics, analytics, and technology to create meaningful financial outcomes for our customers. We believe in continuously innovating differentiated value and empowering our people to lead with curiosity, creativity, and ownership.

At Green Mountain Technology, team members are eligible for medical, dental, and vision benefits. The HSA medical plan includes a generous company contribution, with optional FSA and DCRA. We offer 100% company-paid basic life insurance, short-term disability, and long-term disability, with voluntary supplemental plans available on Day 1. We offer fully remote options in most U.S. states, paid holidays, PTO, and Summer Hours with no waiting period. The 401(k) plan includes an automatic company contribution.

Green Mountain Technology is an equal opportunity employer that embraces inclusion and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

We Participate in E-Verify.