What are the responsibilities and job description for the Accounts Receivable Specialist - Colchester, VT position at Green Mountain Electric Supply?
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Job Type
Full-time
Description
Schedule: Monday - Friday, 8:00am - 4:30pm
Summary: Effectively collects past due balances on assigned accounts, high volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties.
$22.00 - $26.00 per hour
Job Type
Full-time
Description
Schedule: Monday - Friday, 8:00am - 4:30pm
Summary: Effectively collects past due balances on assigned accounts, high volume of outbound communications to reduce receivables and answer any questions a customer may have by performing the following duties.
- Optimize customer satisfaction while mitigating credit risk.
- Identify and attempt to collect past due amounts and follow up as required including phone calls.
- Work with customers to finalize payments of any insufficient funds / returned checks.
- Set up sub accounts as needed.
- Recommend any write-offs.
- Establish and maintain effective relationships with customers by providing quick resolution of issues.
- Provide any requested invoice information to customers.
- Coordinate with Branch Manager and Salesmen to collect past due amounts.
- Charge recurring payments to customers securely stored credit cards.
- Maintain and update customer account addresses / invoicing.
- Respond to customer credit reference requests on a timely basis.
- Improve collectible service charges.
- Work with customers to improve payment based on agreed terms.
- Identify historically poor paying customers and flag in system for notification purposes.
- Account reconciliations, research and identify issues to help resolve delinquent accounts.
- Research skipped invoices and follow-up with customers to address any discrepancies.
- Assist with any projects or other tasks as they arise.
- 3 years of experience in Accounts Receivables related role required
- Ability to work in a fast-paced, multi-task environment
- Strong customer service and phone skills
- Work well with a team
- A positive attitude with a desire to go the extra mile
- Ability to solve complex problems and think creatively
- Proficiency with Microsoft Outlook, Excel, and Word is a must.
$22.00 - $26.00 per hour
Salary : $22 - $26