What are the responsibilities and job description for the Warranty Clerk position at Green Mount Road Harley-Davidson?
Job Overview
We are seeking a detail-oriented and proactive Warranty Clerk to join our team. We are a family-owned and operated business that provides an excellent work environment. You will be responsible for preparing, submitting, and tracking warranty claims to manufacturers and third-party providers.
Responsibilities
- Review repair orders, ensuring all required documentation (technician stories, photos, diagnostic reports) is present before submission.
- Submit claims through manufacturer portals (e.g., Polaris, BRP, Honda) and follow up on pending or rejected claims to secure payment.
- Work with the accounting team to reconcile warranty receivables and post credits to the appropriate accounts.
- Stay current on all factory recalls, technical service bulletins, and warranty policy updates.
- Coordinate the tagging, storage, and eventual return or disposal of defective warranty parts as required by the manufacturer.
- Maintain organized records to ensure the dealership is "audit-ready" according to manufacturer standards.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $20