Store Manager - Cannabis

Who We Are

Green Dragon is a growing cannabis retailer with many stores in the state of Colorado, as well as one production facility and many stores in the state of Florida.

SUMMARY

• Responsible for overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company's policies and procedures. The Store Manager’s role is to run the store successfully.

• Responsible for ensuring high levels of customer satisfaction through excellent customer service, leading by example, and training the retail staff on customer service standards

• Maintains technical industry knowledge and product knowledge, trains staff on products in the store

• Ensure compliance with legal requirements and complete store evaluations

• Has a full understanding of the compliance binder

• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops

• Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures

• Managing and motivating store staff by coaching and training

• Conduct performance appraisals and communicate any performance issues to HR and DM

• Responsible for daily, weekly schedules of store staff and managing time off requests

• Responsible for opening and closing the store, and ensuring daily coverage (must work 2 Fridays and 2 Saturdays per month)

• Responsible for accurately and efficiently receiving and processing orders

• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated

• Effectively leads and maintains communication at the store level

• Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld

• Maintain store security, use of the NVR cameras, and ensure all customers are screened at the entrance

• Responsible for participating, assisting, and scheduling the proper staff for inventory audits with the Operations team

• Responding effectively to customer complaints and inquiries

• Respond to any emergency action items and issues, such as pulling NVR footage

• Approves any product discounts

• Additional duties and responsibilities as assigned

REQUIREMENTS AND QUALIFICATIONS

• 3 or more years of management experience in a retail store environment, leading a team of people

• Strong communication and interpersonal skills

• Excellent customer service experience

• Reliable, Professional, and Trustworthy

• Ability to work in a fast-paced environment with a sense of urgency

• “Whatever it takes” mentality; desire to go above and beyond

• Must have the flexibility to work days/nights/weekends/holidays

• Excellent organizational skills

• Seed-to-sale experience preferred

• Efficient in Google and Microsoft Office

• High school diploma/GED required

Physical Requirements

Must be able to lift at least 25 lbs. and be able to stand, sit, bend, kneel, crouch, and reach. Must have reliable transportation to the store.

The job description is not an all-inclusive list of duties performed, but rather a reflection of typical work performed in that position.

Equal Opportunity Employer

We strive to be an equal-opportunity employer and enthusiastically encourage people from a wide variety of backgrounds and experiences to apply. Eaze does not discriminate by race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation, or any other basis prohibited by law.

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Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000