Case Manager CYF

Description/Summary

SUMMARY

The Case Manager – CYF (CST) is responsible for the coordination of Green County’s Coordinated Services Team (CST) program under the supervision of the Children, Youth, and Families Supervisor. Responsibilities include developing the Agency’s CST Plan and Program Outcomes, Recruiting and Training CST Facilitators, completing assessments and determining program eligibility, facilitating Coordinated Services Teams, and providing other services within the Children, Youth and Families Unit as needed. This position works in conjunction with Case Workers and staff to coordinate services as necessary and to report child abuse/neglect concerns.

Essential Duties And Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

The following duties are normal for this position. These are not to be construed as exclusive or inclusive. Other duties may be required as assigned.

• Meet with families to develop an understanding of their story and program eligibility
• Assist the family in identifying the initial team members
• Complete Strengths and Needs Assessment (CANS) with the family and address immediate needs
• Maintain CANS certification
• Prepare team member for participation on a CST
• Facilitate team meetings
• Develop and maintain a strength-based agenda
• Help team develop ground rules
• Facilitate the group process and build agreements on needs, strengths and action plan
• Assure family and other team member participation
• Manage conflict between team members
• Model a non-judgmental, family-centered approach
• Document the Plan of Care and guide team process to implement and manage the Plan of Care over time
• Integrate the results of the team meeting into Plan of Care
• Document Crisis Response Plans and distribute as necessary; ensure evaluation of plan
• Work with the family and team in reviewing and modifying the Plan of Care
• Maintain family and team ownership of Plan of Care over time
• Deliver direct services only when necessary
• Begin development of phase-out/transition plans to discuss with team
• Keep appropriate documentation of contacts in PPS and eWISACWIS
• Determine eligibility for targeted case management or CCS
• Maintain training requirements for CCS facilitator
• Maintain the CST Coordinating Committee according to CST requirements
• Accept referrals from Community Organizations and schools and participate in community awareness activities
• Coordinate with Family Ties and Parent Support Specialist
• Develop and coordinate Parent Support Groups
• Maintain records and reporting requirements for CST grants and complete regular required reporting and continuation plans
• Prepare for audits and site visits as required for CST funding
• Attend regular trainings and CST related state wide/regional meetings
• Meet with ongoing staff who are facilitating teams and assist them with completing CST requirements, reporting and targeted case management if necessary
• Participate in creating a crisis plan with the family when necessary
• Maintain skill and competency levels as policies and regulations change by attending and participating in staff meetings, supervision times and other regularly scheduled meetings; develop professional knowledge and skills by attending training events, conferences and workshops.
• Complete DCF 43 training requirements including pre-service and foundation training. Regularly attend Safety Training to maintain current on safety standards
• Explain the scope of the agency's services and discusses the client's rights and responsibilities in relation to the use of such services
• Participate in committees and task forces as assigned as a liaison to various community agencies and organizations
• Maintain confidentiality of family-related information and maintain respectful treatment of the family
• Transport children and juveniles in personal vehicle as needed
• Work with other departmental units to assist the family (Mental Health, AODA, CCS, Economic Support, CLTS, Birth-3, Public Health, WIC, Child Support, etc.)
• Establish and maintain effective working relationships with coworkers, the public, community resources, county and governmental officials, and others
• Assist and provide back-up to case workers as necessary or required
• Speak to the community and other organizations to provide public education
• Participate in developing and delivering group programs and services for families
• Participate in community activities such as foster care events and other advocacy and awareness activities
• Adhere to approved social worker principles, methods and practices, including the National Association of Social Worker's (NASW) code of ethics
• Participate in CPS Access and Juvenile Intake rotation
• Participate in CPS and Juvenile Intake After Hours on call rotation if at Bachelor level only
• Complete 30 hours of Juvenile Intake Training
• Deescalate dangerous situations regarding self and/or client
• Participate in the permanency roundtables, safety roundtables and other staffing as required
• Utilize interpreter services when necessary and maintain sensitivity to ethnic, racial and cultural issues when working with individuals and families
• Other duties as assigned by the Children, Youth and Families Unit Supervisor
  
  

Qualifications

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree in Social Work or closely related field is preferred. Minimum of an Associate’s Degree in Human Services or closely related field with 2 years of experience working with families involved in the Child Welfare System is required.
• Knowledge and experience in computer use in a Windows environment, using Word, Excel, and Publisher.
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license along with unlimited access to a reliable, insured motor vehicle.
  
  

Other

The successful candidate must have the following:

Language Skills

• Excellent communication and interviewing skills
• Ability to interpret and comprehend a variety of documents including state policy manuals, local manuals, memos and letters, service provider contracts, state contract requirements
• Ability to create and maintain a variety of documents including reports, brochures, and handbooks
• Ability to effectively communicate with consumers and their families/guardians, service providers, professional and clerical staff, governmental personnel, community members, supervisor, physicians, other health professionals, law enforcement, the public, hospital, clinic, school personnel, and department staff both in orally and in writing.
• Ability to communicate effectively with community members, supervisor, physicians, other health professionals, law enforcement, the general public, hospital, clinic, and school personnel, and department staff both orally and in writing.
• Required to consistently communicate effectively and professionally with Green County citizens, clientele, employees, and officials.
  
  

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compare, count, differentiate, measure and/or sort data and information.
  
  

REASONING ABILITY

• Ability to use functional reasoning development in performing activities within systems involving diversified work required significant exercise of judgment.
• Ability to use independent judgments in routine to occasionally unstable or risky situations.
• Ability to work independently.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  
  

PHYSICAL DEMANDS

• Ability to coordinate eyes, hands, feet, and limbs in performing coordinated movements in operating educational aids and office equipment.
• Ability to exert moderate effort in sedentary to light work, including stooping, kneeling, crouching. Ability to handle, finger and feel. Ability to lift and carry.
• Ability to recognize and identify degrees of similarities and differences between characteristics of colors, forms, sounds, odors, textures etc. associated with objects, materials and ingredients.
• Ability to move and guide material using simple tools.
• Ability to physically respond to a variety of settings to provide services, including office, community locations, private residences, etc.
• Ability to operate a motor vehicle.
  
  

WORK ENVIRONMENT

• Ability to visit environments with a moderate risk for disease or physical harm.
• Ability, in regard to environmental factors such as temperature variations, noise, disease, and dust, to work under moderately safe and comfortable conditions.
  
  

Green County is an equal opportunity employer, in compliance with the Americans with Disabilities Act. The County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Green County offers a competitive benefits package to regular full-time employees including: Health, Dental, and Vision Insurance; Life Insurance, Long-term Disability Insurance, Short-Term Disability Insurance, Retirement through Wisconsin Retirement System, Flex Spending Account, 9 paid holidays, sick leave, personal days and vacation.