PT Evening Concierge - Thursday - Sunday: 2pm - 8pm or 10pm

Position Title: PT Evening/Weekend Concierge – Independent Living

Salary: $12/hr

Schedule: Thursday – Sunday evenings 2:00pm – 8:00pm or 10:00pm

Who we are:

When you work at Green Country Village Senior Living , you’ll notice that it’s more than a typical senior living community. It’s a uniquely uplifting community where active older adults enjoy vibrant living, rewarding opportunities, exceptional hospitality, and great friendships. This retirement community is conveniently located in the warm and welcoming town of Bartlesville, Oklahoma. You’ll appreciate the beauty of our 26-acre campus nestled conveniently near shopping, dining options, and Bartlesville’s bustling downtown. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking a hospitality driven Concierge Associate to join our Administrative team. If you’re looking for a different perspective on enhancing the lives of seniors with a person-centered approach to care and supporting company progress across multiple departments come join us today!

You will enjoy:

• A free meal for every shift worked
• Now Offering Daily Pay!
• Generous PTO plan that accrues faster the longer your employed
• Six paid holidays
• Holiday Bonuses
• Education Reimbursement Program
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
You will enjoy being part of a great team in a fun, engaging work environment!

Who you are:

• Excellent verbal and written communication skills.
• Excellent organizational skills, time-management skills, and attention to detail.
• Self-motivated with ability to balance projects and support to multiple departments.
• Ability to act with integrity, professionalism, and confidentiality.
• Safety focus to ensure safe environment for residents and guests.
• Comfort in using Microsoft Office Suite or related software.
• Comfort in being a first responder in the event of a resident emergency.

Education and Experience:

• High School diploma or equivalent required.
• 1 – 3 years’ experience and/or training in clerical/reception role; or equivalent combination of education and experience preferred.
• Prefer experience in hospitality environment where good communication and customer relations skills are essential.
• Ability to maintain 100% confidentiality with all work, conversations, documents, etc.
• Ability to recognize and respond to emergency situations.
• Ability to display a courteous, friendly, and helpful attitude to the public, residents, and employees at all times.
• Experience in Senior Living preferred.

Physical Requirements:

• Ability to sit for up to 75% of the work day.
• Ability to stand and walk throughout the work day.
• Must be able to access and navigate full campus.
• Ability to maintain mental & visual attention to diversified operations.
• Ability to function efficiently despite distractions and interruptions.

General Summary:

The Concierge Associate is responsible for answering the GCV telephones; greeting and providing appropriate assistance to residents, staff, guests, and vendors; assisting the management staff with clerical duties; responding to emergency calls .

Essential Job Duties:

• Greets all persons who enter Green Country Village in a courteous manner; informs, guides, directs or otherwise assists residents, visitors, staff, and/or vendors tactfully and congenially to present the best possible image of the community.
• Assists in maintaining residents’ information in an orderly & complete manner.
• Receives & checks in supply orders – restocks supply inventories.
• Completes Marketing Inquiry Sheet and communicates to Marketing.
• Answers incoming calls, takes & relays messages accurately and timely.
• Accepts & records, as directed, payments, reservations, appointments, cancellations, etc.
• Provides a variety of administrative support to residents and other departments.
• Adheres to Hospitality Promises;
  • We greet residents, employees and guests warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We strive to anticipate resident, employee and guest needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We embrace and value our differences.
  • We make residents, employees and guests feel important.
  • We ask “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.