What are the responsibilities and job description for the Overnight Customer Service Representative position at Green Acres Veterinary Center?
Green Acres Veterinary Center is seeking an exceptional Client Services Representative to join our team! Do you want to work for a state of the art, AAHA accredited veterinary facility? There is plenty of room to learn and grow at this busy facility!
An ideal CSR must be professional, compassionate and motivated. Effective communication is key for this position as you will be interacting with clients and team members. Green Acres Veterinary Center is a 24-hour emergency hospital, so every day may be different!
Must be willing to work weekends and holidays.
Typical tasks include, but are not limited to:
- Providing excellent customer services through all interactions with clients and patients
- Answering multiple phone lines
- Scheduling appointments
- Checking patients in/out
- General use of office equipment
- Coordinating the flow of pets and owners in the lobby
- Ability to learn basic veterinary medicine terminology and standards of care
- Becoming familiar with retail products, medications, vaccinations, etc.
- Handling incoming emergency check-ins/in-take of critical patients
- Recommending wellness services and preventative products
- Resolving custom conflict and informal client complaints
Physical Demands:
- Frequently required to bend, stand, lift for extended periods of time
- Will occasionally lift and/or move up to 40 pounds
We have implemented new shift differentials! Apply today to learn more!
M-F, 8p-7a, $1 per hour
Sat & Sun, 7a-8p, $1 per hour
Sat & Sun, 8p-7a, $2 per hour
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19