What are the responsibilities and job description for the Supply Chain Manager position at GreatStar|Arrow Fastener?
THE COMPANY: Hangzhou GreatStar Industrial Ltd. is one of the world’s largest manufacturers of hand tools, specializing in R&D and the production of high-quality tools for DIY, professional, and industrial markets. Our brand portfolio includes Arrow Tool Group, Goldblatt, Pony & Jorgensen, Shop-Vac, SK Tools, Everbrite, Duratech, Swisstech, WorkPro, and more.
GreatStar Industrial USA, LLC, based in Bentonville, AR is part of the GreatStar USA family and operates alongside our US operating companies as well as directly partnering with our parent company in Hangzhou to support our successful and growing categories at Walmart & Sam’s Club.
REPORTING RELATIONSHIP: the Supply Chain Manager will report directly to the Sr. Supply Chain Manager, for our Walmart & Sam’s Club business and work collaboratively as part of Walmart Supply Chain team for our branded and private label products. This position will have several categories and/or departments of responsibility.
LOCATION: Bentonville, AR 100% onsite office role
ABOUT THE POSITION: The Supply Chain Manager will lead inventory and replenishment operations for our Walmart business, while managing the complexities of global sourcing and imported inventory. This role is pivotal in ensuring product availability, minimizing out-of-stocks, and driving supply chain efficiency across multiple categories. You’ll work cross-functionally with Sales, Demand Planning, Category Management, and Walmart’s supply chain team, as well as collaborate with overseas factories and international colleagues to ensure seamless execution from production to shelf.
KEY RESPONSIBILITIES
• Own end-to-end inventory and replenishment strategy for Walmart, ensuring optimal stock levels across DCs and stores
• Manage inbound supply from Asian-based factories, including production timelines, shipping schedules, and customs clearance
• Coordinate with global teams across sourcing, manufacturing, and logistics to align supply plans with Walmart demand
• Monitor and analyze KPIs such as in-stock rates, OTIF (On-Time In-Full), forecast accuracy, and inventory turns
• Partner with Walmart Replenishment Managers and internal stakeholders to resolve supply chain issues and improve performance
• Collaborate with Demand Planning to align forecasts with Walmart’s demand signals and promotional calendar
• Drive continuous improvement initiatives to reduce excess inventory, improve fill rates, and streamline replenishment cycles
• Utilize Walmart systems (Scintilla, Retail Link, SQEP, NOVA, etc.) to extract insights and proactively manage supply chain risks
• Lead S&OP discussions related to Walmart inventory, imported goods, and replenishment
• Provide strategic input on packaging, lead times, and logistics to enhance supply chain responsiveness
• Liaise with Asian-based factories to ensure timely production and shipment of goods
• Work closely with overseas sourcing and planning teams to mitigate risks and optimize lead times
EXPERIENCE AND QUALIFICATIONS:
• 3 years of experience in Walmart-related replenishment and supply chain management with direct import and domestic replenished goods.
• Bachelor’s degree in Supply Chain, Business, or related field.
• Strong knowledge and hands-on experience with Walmart Retail Link and Scintilla/Luminate, GSCV, Nova, OTIF Dashboard, etc. SupplierOne experience is a strong plus, but not required
• Advanced proficiency in Microsoft Office Suite, particularly Excel (pivot tables, advanced formulas, data modeling).
• Excellent communication and stakeholder management skills across global teams with strong analytical capabilities and a data-driven mindset
• Ability to thrive in a fast-paced, data-driven and dynamic environment while managing multiple priorities.
• Experience managing imported inventory and working with overseas manufacturing partners
• Proven track record of improving inventory performance and driving operational efficiencies
Why Work here
We invest in our people with a competitive compensation and benefits package designed to support your health, well-being, and financial future. This includes a competitive salary and annual bonus, medical, dental, and vision coverage, company-paid life and disability insurance, and a 401(k) with employer match. You’ll also enjoy generous paid time off, 11 paid holidays, FSA/HSA options, an Employee Assistance Program, and access to voluntary benefits for you and your family.
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