What are the responsibilities and job description for the Member Support - Full Time position at GreatLIFE Golf & Fitness Club?
GreatLIFE is a Team Member owned company committed to enriching the lives of families and individuals through golf, fitness and healthy lifestyles. We believe in the power of connection. Whether it's a round of golf with loved ones, a workout session that invigorates the body and mind, or simply sharing quality time together, we provide the platform for these meaningful experiences. Our team embodies a "whatever it takes" attitude, dedicated to going above and beyond to ensure the best member experience possible.
Position Concept: The role of Member Support is integral in providing exceptional service to our Members. This position requires an individual who is not only pleasant, friendly, and outgoing but also enthusiastic about creating meaningful relationships with our Members and guests, ensuring they have a seamless experience with their membership. In addition to your individual role, GreatLIFE as a whole is centered around 4 core values:
- Quality Member Experience
- Personal Accountability and Profitability
- Team Member Empowerment
- Community Leadership
If this position and our values match what you are looking for, we would love to hear from you!
Knowledge, Skills and Traits:
- Perform duties with a positive attitude and professionalism
- Be able to work within a team
- Provide outstanding customer service
- Dedicated to improving your own skills and knowledge
- Ability to stand and walk for extended periods
- Ability to lift up to 40 pounds
- Personal and professional development
- Free GreatLIFE Membership
- Discounts on merchandise, food, beverage and services
- Hourly wage based on experience
- Cash flow sharing opportunities
- Begin as Member Support, with opportunities for growth into a Member Experience Specialist, Team Lead and Fitness Manager
- Full-Time
- PTO
- 401K with company match
- Insurance (Health, Dental, Vision and Supplemental) with company contribution