Vail Depot Thrift Store Assistant Manager

Position Summary:
The Assistant Thrift Store Manager supports all store operations with a primary focus on volunteer coordination, training, and daily execution. This role ensures smooth day-to-day operations, supports financial procedures, and provides hands-on leadership to volunteers while assisting the Manager in achieving operational and revenue goals.

General Responsibilities:
- Support the Thrift Store Manager in all aspects of store operations
- Foster a positive and engaging environment for customers and volunteers
- Serve as acting lead in the Manager’s absence
- Maintain alignment with organizational mission, vision, and values
- Ensure safety, cleanliness, and adherence to policies and procedures

Operational Responsibilities:
- Execute daily store operations including opening/closing, cashiering, and floor supervision
- Coordinate volunteer scheduling and ensure adequate daily coverage
- Oversee donation intake, sorting, and inventory preparation
- Support pricing, merchandising, and product placement
- Assist in maintaining store presentation and organization
- Support maintenance and proper use of the Point of Sale (POS) system
- Assist with online store operations including inventory management, and order fulfillment
- Monitor store flow and adjust volunteer assignments as needed throughout the day
- Assist with social media and in-store promotions as directed
- Assist in forwarding inventory to partner nonprofit organizations
- Identify and communicate facility maintenance or safety concerns to the Manager
- Support implementation of loss prevention practices

Volunteer Leadership & Training:
- Lead volunteer onboarding and training, ensuring all volunteers understand policies, procedures, and expectations
- Develop and maintain training materials in alignment with store operations
- Provide daily direction, task assignments, and support to volunteers
- Ensure volunteers are properly trained in cashiering, donation processing, and merchandising
- Coach volunteers and address minor performance issues, escalating when necessary
- Maintain accurate volunteer hour tracking
- Communicate regularly with volunteers to keep them informed and engaged
- Support volunteer recruitment efforts in conjunction with the Volunteer Coordinator and Store Manager
- Assist with volunteer appreciation efforts and event planning

Financial & Administrative Support:
- Support daily financial procedures, including counting tills in and out.
- Assist with preparation of bank deposits in the Manager’s absence
- Ensure accurate cashiering and transaction processing by volunteers
- Support tracking of sales and operational data
- Provide observations and input on sales trends, inventory flow, and improvement opportunities

Qualifications & Skills:
- Experience working with volunteers or teams required
- Strong interpersonal and communication skills
- Organized, dependable, and adaptable in a fast-paced environment
- Ability to take initiative and problem-solve in daily operations
- Basic experience with cash handling and financial procedures preferred
- Proficient in technology and digital tools, including POS systems and Microsoft Suite
- Ability to lift up to 50 lbs and stand for extended periods

-Ability to work outdoors in a covered area, even during warm or cold tempratures.

- Spanish language skill preferred

Pay: $19.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $19 - $21