Patient Advocate

🌟 Patient Advocate – Be the First Step in Someone’s Care Journey
📍 Location: Somersworth, NH (Goodwin Community Health)
🕒 Schedule: Monday – Friday, 8:00 AM – 5:00 PM
💰 Pay: Starting at $21.50 /hour (based on experience)
📅 Status: Full-Time | Hourly (Non-Exempt)

💬 More Than a Front Desk Role — You’re the First Connection to Care
At Greater Seacoast Community Health (GSCH), every patient interaction matters. As a Patient Advocate, you are often the very first person our patients meet — setting the tone for their entire healthcare experience.

If you are someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in creating a welcoming and supportive atmosphere — this is your opportunity to make a meaningful impact every single day.

💚 Why This Role Matters
You are not just scheduling appointments — you are:

• Helping patients access care they might not otherwise receive
• Supporting families through important moments in their healthcare journey
• Making our mission come to life through compassion and service

✨ What You’ll Do

• Greet and assist patients with professionalism, warmth, and empathy
• Guide patients through services, eligibility, and sliding fee scale options
• Educate patients on balances, deposits, and payment plans
• Collect and reconcile co-pays and payments accurately
• Verify insurance and maintain accurate patient records
• Schedule appointments efficiently across services
• Connect uninsured patients with Outreach & Enrollment support
• Collaborate with medical, dental, and behavioral health teams
• Help ensure a smooth, welcoming, and patient-centered front office

🧩 What You Bring
Required:

• High School Diploma or equivalent

Preferred:

• Experience in customer service, call center, or healthcare front office

You’ll stand out if you have:

• Strong communication and organizational skills
• The ability to multitask in a fast-paced environment
• A compassionate, patient-first mindset
• Experience working with diverse or vulnerable populations

🌍 Why You’ll Love Working at GSCH
We don’t just care for our patients — we care for our team.

• Mission-driven work that makes a real difference
• Supportive, team-based environment across multiple disciplines
• Opportunities for growth and advancement

💼 Comprehensive Benefits (32 hours/week):

• Medical & dental insurance (including no-premium employee-only option)
• 401(k) with employer match
• Employer-paid life insurance & short-term disability
• Generous PTO (15 days year one, 20 days year two) 7 paid holidays
• Optional vision, LTD, and FSA plans
• Access to local discounts and community resources

🏥 About Us
Greater Seacoast Community Health is a network of community health centers serving the Seacoast region of New Hampshire and Southern Maine. Our services include medical, dental, behavioral health, substance use treatment, WIC, social work, and more — all designed to support the whole person.

Our Mission:
To deliver innovative, compassionate, integrated health services and support that are accessible to all in our community.

🚀 Ready to Make an Impact?
If you’re ready to bring compassion, energy, and purpose to your work — we want to hear from you.

👉 Apply today at GetCommunityHealth.org