Driver - Microtransit Non-CDL

Greater Portland Metro is expanding again! We are currently hiring Non-CDL drivers to join our team.

Overview
As a Non-CDL Driver, you will provide safe and efficient rides to passengers across multiple communities. Your commitment to superb customer service will ensure that every passenger has a positive and safe experience during their journey. If you are passionate about driving and logistics, we encourage you to apply!

Essential Duties and Responsibilities:

• Safely operates Metro vehicles shuttling employees and customers to their desired destinations.
• Schedules pick-ups and drop-offs directly with employees and customers when requested.
• Takes direction from the dispatcher about pick-ups and drop-offs.
• Reports maintenance issues related to Metro vehicles.
• Uses on-vehicle technology to respond to customer calls for service.
• Provides courteous passenger assistance as necessary and has a strong working knowledge of Metro schedules and connecting services.
• Collects fares and properly classifies passenger rides.
• Reports delays, breakdowns, and accidents using proper radio protocol; makes written reports of all accidents and incidents involving Metro vehicles.
• Complies with all local traffic regulations.
• Maintains appearance, behavioral and physical standards necessary to fulfill the agency's essential mission.
• Maintains friendly, professional and efficient manner in passenger relations.
• Complies with all ADA regulations (wheelchair securement, deploying lift or ramp, assisting passengers, service animals, etc.).
• Participates in safety and related training programs that are made available.
• Understands and enforces all regulations and policies governing the Metro system.
• Makes deliveries as needed.

Essential Aptitudes, Skills, and Abilities

• At least 21 years of age.
• Excellent communication skills.
• Previous experience working in transportation preferred.
• Experience working in a customer-oriented profession.
• Required ability to work independently.
• High commitment to agency values and mission.

Minimum Requirements

• High school diploma or GED.
• Driver’s license with a satisfactory driving record.
• 3 years of driving experience.
• Ability to utilize mobile phone/tablet apps and basic systems.
• Ability to read maps.
• Ability to drive in all-weather conditions and adapt to changing weather conditions.
• Knowledge of region and transit systems is preferred.
• At least 21 years of age.

Pay: From $23.05 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work Days:

• Monday to Friday
• Weekends as needed

Experience:

• Direct Customer Service: 1 year (Required)
• Driving: 3 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Portland, ME 04102 (Required)

Work Location: In person

Salary : $23