Financial Education Coach

DEPARTMENT:                   DHS/Achieving Reunification Center

 REPORTS TO:                     Supportive Services Unit Supervisor

PROGRAM OVERVIEW

 Achieving Reunification Center (ARC), a non-profit entity, has served parents/caregivers with children placed in an out of home placement through the Department of Human Services since 2005.  The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification.

POSITION SUMMARY:

 The Financial Education Coach (FEC) is responsible for a wide range of financial education service activities, including day to day delivery direct services utilizing a parent centered coaching framework. As part of the coaching framework, the coach will use motivational interview skills and goal setting techniques. The Financial Education Coach will partner with community agencies and businesses to ensure that parents have access to an array of services, education, and opportunities in order to meet their financial goals. The FEC will develop, plan and implement workshops, events and one-on-one parent meetings around money management, budgeting, debt management and credit repair education and services. The primary objective of the Financial Education Coach is to assist families in obtaining the financial services needed for parent reunification. The FEC will work closely with the ARC Housing Support Coach, as participation in financial education is a requirement for housing services.  The FEC will also oversee ARC’s Workforce Development Partners, as income is needed in order to apply financial education. 

DUTIES AND RESPONSIBILITIES:

•  Facilitate in-person and remote financial education coaching sessions using a parent centered framework and motivational interviewing to assess employment and work with participants to create goal action plans (GAPs) that support them in attaining family and economic stability
• Partner, coordinate, plan, and execute comprehensive financial education service strategy through contracted and non-contracted relationships tailored to meet needs of unemployed and underemployed individuals;
• Identify, develop and maintain resources around money management, budgeting, debt management and credit repair;
• Organize, plan and execute financial education events and workshops
• Document parent interactions and data into the ARC database (Penelope). This includes meeting and group attendance, contact notes, demographics, track progress, and GAPs, as well as other ARC documents and information requested.
• Receive internal referrals for services and refer parents to needed services and external partners.
• Work with assigned Reunification Support Coaches to support parent participation in services; 
• Provide bi-monthly and end of month data reports.
• Research and maintain up to date knowledge of financial literacy topics and financial coaching strategies;
• Conduct interviews and prescreen activities to determine suitability for specific occupations and/or career pathways;
• Work collaboratively with coaches and supportive services staff to implement strategies to assess individual abilities and barriers to employment and movement towards self-sufficiency;
• Participate in Professional Development training/ workshops relevant to your role.
• Other duties as required. 

QUALIFICATIONS

• Bachelor Degree in Human Services, Human Resources or related field required: Will consider an equivalent combination of relevant education and experience in lieu of a Bachelor's Degree.
• Knowledge of financial literacy topics and skills
• Excellent verbal and written communication skills including typing, writing and presentation
• Highly organized with ability to effectively manage time and respond to deadlines.
• Excellent customer service and listening skills
• Proficiency in Microsoft Office Suite and experience with database software; 
• Professional experience in use of remote and virtual platforms preferred
• Prefer professional connections with Nonprofit organizations focused on social support (employment job placement, etc)
• Ability to work independently, prioritize, problem solve and exercise good judgment with minimal supervision
• Ability to work in an evolving organizational environment.
• Ability to travel to alternative worksite locations (CUA, Family Court, community location)
• Ability to work evenings and Saturdays.