What are the responsibilities and job description for the Training Associate position at Greater Philadelphia Health Action?
Greater Philadelphia Health Action, Inc. is a Federally Qualified Health Center known to be the largest healthcare provider in the greater Philadelphia area. With joint-commission accredited Health Centers providing compassionate and affordable healthcare services throughout Philadelphia regardless of an individual’s ability to pay.
We are presently seeking a Training Associate to work a Hybrid work schedule (Remote and in-person required). Additional Requirements include:
BA/BS Degree in related field, preferred; 1-2 years of experience in a professional office or healthcare setting required; 1-2 years of experience in customer service, office management, administrative support, professional communications, or sales required; Experience making presentations, delivering classroom training and/or facilitating meetings strongly preferred; Excellent communication skills (verbal and written) required; Ability to communicate effectively with employees at all levels in the organization; Knowledge of Microsoft Office programs, including, Word, PowerPoint, and Excel required; Knowledge of Publisher and Adobe preferred; Ability to travel to multiple health care facilities as needed, required Ability to work some evenings and Saturdays, required.
GENERAL RESPONSIBILITIES AND DUTIES INCLUDE:
• Conduct surveys and/or interviews to identify network-wide training needs.
• Deliver instructor-led and on-line training programs to employees.
• Use learning technologies to develop, assign, and track on-line learning activities.
• Evaluate learner experience using course evaluations and surveys.
• Promote GPHA's vision and mission to staff, patients and the public at large.
• Maintain confidentiality of all pertinent patient, client and employee information.
Benefits Include:
- Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
- Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
- Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education
START YOUR CAREER NOW AT GPHA!
Visit us at www.gphainc.org
GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.