Office Administrator

About Greater Omaha 

Greater Omaha has been in the beef business since 1920. An uncompromising commitment to quality has been our hallmark since day one, constantly at the forefront of innovation in food safety and humane treatment of animals. Today, we ship beef to every U.S. state and over 70 countries around the globe.  

Why Join Greater Omaha? 

This position provides an opportunity to become an important part of a professional Credit Department while gaining experience in cash application, accounts receivable, customer account management, credit, and financial administration. If you are detail-oriented, organized, dependable, and enjoy solving problems, we would like to hear from you.

For over 100 years, Greater Omaha has built a culture of growth, opportunity, and community involvement. We provide opportunities to build a career with a company known for promoting from within, investing in employee development, and making a meaningful impact in the communities where we live and work. Here's a few reasons why employees choose Greater Omaha: 

• Competitive pay with opportunities for advancement 
• Medical, dental, and vision insurance 
• 401(k) with company match 
• Education reimbursement for employees 
• Tuition and scholarship opportunities for dependents 
• Childcare assistance 
• Career growth within one of the nation's leading beef processors 

Position Summary 

This position is responsible for accurately applying customer payments, maintaining customer account records, assisting with account reconciliations, and supporting the Credit Department Sales Team and other departments as requested with daily administrative and accounting functions.

The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities while maintaining accuracy and confidentiality.

Essential Duties and Responsibilities  

• Apply daily customer payments accurately to the appropriate customer accounts and invoices.
• Process and reconcile ACH, wire transfers, checks, and other forms of customer payments.
• Research and resolve unapplied cash, payment discrepancies, short payments, deductions, and account differences.
• Maintain accurate customer account records and payment information.
• Assist with daily cash receipts and account reconciliation.
• Work with the Credit, Sales, Accounting, and other Greater Omaha teams as needed.
• Research customer claims, deductions, credits, and payment discrepancies and ensure appropriate documentation is maintained.
• Maintain organized records of payment activity and supporting documentation.
• Prepare and maintain spreadsheets and reports related to cash application, aging, claims, and account activity.
• Respond professionally to customer inquiries regarding.
• Assist the Credit Manager and other departments with special projects and other administrative duties as needed.
• Maintain confidentiality of customer information and company records.

Requirements & Preferred Qualifications

• Must be at least 18 years old and legally authorized to work in the United States.
• High school diploma or equivalent required; accounting or business coursework is a plus.
• Previous experience in cash application, accounts receivable, accounting, credit, bookkeeping, or general office administration preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Ability to work independently while also working effectively as part of a team.
• Strong written and verbal communication skills.
• Ability to research discrepancies and resolve problems efficiently.
• Ability to handle confidential information professionally.
• Experience working with an accounting or ERP system is preferred.

What We Are Looking For

The successful candidate will be someone who:

• Takes ownership of their work and follows tasks through to completion.
• Enjoys working with numbers and identifying discrepancies.
• Is comfortable working in spreadsheets and accounting systems.
• Can prioritize work in a fast-paced environment.
• Is dependable, organized, and consistent.
• Understands that accuracy is critical when handling customer payments.
• Communicates effectively with both internal departments and customers.

Key Performance Measures

Success in this position will be measured by:

• Accuracy and timeliness of daily cash application.
• Reduction of unapplied cash and unresolved payment discrepancies.
• Timely resolution and documentation of customer deductions and claims.
• Timely completion of assigned reports and administrative responsibilities.
• Effective communication and follow-up with customers and internal departments.

Work Environment  

This role is primarily performed in a professional office environment within a manufacturing facility. Employees may occasionally enter production areas and be exposed to varying environmental conditions, including heat, cold, humidity, noise, and moving mechanical equipment. Appropriate safety procedures and personal protective equipment (PPE) must be followed when entering production areas.

Benefits and Perks 

At Greater Omaha Packing, we invest in our employees by offering a competitive benefits package, including:

• Competitive pay with opportunities for advancement 
• Weekly Pay
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401(k) Retirement Savings Plan with Company Match
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Education Reimbursement Program
• Dependent Education Reimbursement Program
• Dependent Scholarship Program
• Childcare Assistance
• Employee Discounts
• On-Site Bank
• Paid Time Off and Paid Holidays
• Wellness Resources and Employee Support Programs
• Paid Community Volunteer Opportunities
• Career Development Opportunities 

Benefits eligibility and plan details are subject to company policy and plan provisions.