Demo

Coordinator Behavioral Health

New Bedford, MA Full Time
POSTED ON 7/17/2026
AVAILABLE BEFORE 9/17/2026

Shift Available: Monday - Friday  8:30am - 5pm.

**Bilingual Required** (Fluency Required in English and Spanish)!

 

Are you ready to take your career to the next level and drive heath equality? Have you ever been told you’re a good listener, a problem solver, and are resourceful? At NBCH we provide high quality care to meet the needs of our diverse patients. We offer a variety of services to the community, including primary & urgent care, women’s health, pediatrics, adult medicine, behavioral health and dental care.

 

The Behavioral Health Coordinator role provides administrative support to patients and their family members to help them navigate community resources. This individual will also provide administrative support to behavioral health clinicians by scheduling appointments, coordinating care within New Bedford Community Health (the “Health Center”) and following up on discharge planning with local inpatient psychiatric hospitals.

 

Who We’re Looking For:

  1. Individual with exceptional administrative and organizational skills.

  2. An Empathetic Listener who gains ideas and feelings that identify needs.

  3. A Comprehensive/Critical Listener who observes covert signs to recognize social and psychosocial needs.

  4. Someone good under pressure who responds appropriately in emergencies and or intense situations.

  5. Someone resourceful who assists in managing referrals list and utilizing available resources within and outside the facility.

  6. Experience with patients with mental illnesses, and ability to provide emotional support as needed.

  7. Communicates effectively in a culturally competent manner

  8. Aware and sensitive to unique needs of patients with behavioral health and other related health conditions. 

  9. A patient champion who defends and preserves the rights of patients.

  10. Someone organized and has time management skills

  11. Someone tech savvy who will document in the electronic health record.

Qualifications:

What You’ll Need:

  • High School Graduate or GED

  • Fluency in Speaking, Writing, and Translating Spanish and English.

  • Experience: 1 - 2 years experience working with community-based multi-cultural setting is preferred.

  • Basic computer skills is required. (Proficiency in Microsoft Office, Excel, Outlook)

  • Hold a current CHW Certification (preferred) or be willing to begin process of obtaining within 1st year of employment.

  • CPR is Required.

 

We offer a work/life balance that other organizations may not be able to provide:

  • No Nights and Weekends!*

  • Closed when weather and traveling conditions are deemed too dangerous for staff & patients means less child care hassles when school is cancelled*

  • Affordable, low deductible Medical Insurance that starts on day 1*

  • 18 personal days off a year.*

  • An additional 12 paid holidays.*

  • Tuition reimbursement*

  • No cost Short Term Disability Insurance*

  • No cost Life insurance*

  • Certification differential up to $160. *

  • $2 per hour preceptor differential*

 

NBCH is an equal opportunity employer and does not unlawfully discriminate based on race, color, sex, national origin, religion, age, genetic information, disability, veteran status, or any other lawfully protected status. EOE/AA/M/F/D/V

Salary : $20 - $24

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