What are the responsibilities and job description for the Conference Sales Manager - Convention Sales Department position at Greater Miami Convention & Visitors Bureau?
JOB TITLE: Conference Sales Manager – CONVENTION SALES DEPARTMENT
The Greater Miami Convention & Visitors Bureau (GMCVB) is seeking an experienced Conference Sales Manager to join our Convention Sales department.
JOB SUMMARY:
This pivotal role will be responsible for generating and following up on sales leads in a specified territory or market segment, to book room nights in GMCVB partner hotels and Miami Beach convention center. Promotes Miami as a premier meeting and conventions destination.
RESPONSIBILITIES:
- Follows-up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide presentations.
- Develop referrals and make contacts with other potential candidates in assigned territory.
- Responsible to meet and exceed assigned target goals from specific market.
- Ensure contacts receive marketing literature; answers any questions and obtain any further information necessary for customers, to book business.
- Assist customers with obtaining price quotes and provides appropriate follow-up.
- Reviews any questions or concerns with the supervisors.
- Follow-up with customers after meeting or conference to assure customer satisfaction.
- Submits activity reports to supervisor.
- Provides briefings on sales activities, problems, etc., to the supervisor as necessary or as requested.
- Ensures that sales leads, bookings, client traces and sales activity are properly logged in CRM database.
- Solicits and secures hotel and convention center lead through telemarketing and written correspondence.
- Produces sales leads, bookings, lost business transmittals and pre/post trip reports.
- Conducts organized site inspection visits including venue reviews.
- Organizes sales trips/blitzes with creative themes; producing mailing, solicitation list, followed up with reports and expenses.
- Attends local industry meetings, trade shows, familiarization trips, luncheons, etc.
- Coordinate and develop proposals.
- Make presentations to organizations promoting Greater Miami and Miami Beach.
- Plan and execute sales missions.
- Leads FAMS throughout the year as well as manages industry trade shows.
- Assist in managing a departmental budget.
QUALIFICATIONS:
·Education: College graduate or equivalent.
·Experience: At least five years’ hotel sales, destination sales, or related sales experience.
·Sales & Business Development – Strong ability to generate leads, prospect new clients, and close sales.
·Market Segmentation & Territory Management – Experience targeting specific industries, associations, or corporate groups to drive business.
·Event Planning & Logistics – Understanding of hotel room blocks.
·Destination Marketing & Promotion – Ability to effectively sell Miami as a premier meeting and conventions destination.
·Relationship Building – Strong networking skills to engage with meeting planners, corporate executives, and event organizers.
·Contract Negotiation – Proficiency in negotiating contracts with clients, hotels, and venues.
·CRM & Reporting – Experience with customer relationship management (CRM) software, preferably Salesforce, Simpleview, or similar.
·Communication & Presentation Skills – Ability to deliver compelling sales pitches, presentations, and proposals.
·Travel & Industry Engagement – Willingness to travel for tradeshows, industry events, and client meetings.
·Success in this position requires interpersonal skills for frequent interaction with customers.
·Knowledge of Microsoft Word, Outlook or comparable software programs.
BENEFITS:
We offer a comprehensive benefits package including:
- Health
- Dental
- Vision
- LTD
- Life Insurance
- EAP
- Paid Parking
- Sick days
- Vacation days
- 13 Holidays
- Learning & Development
- 401K
- Retirement Plan
ABOUT US:
The Greater Miami Convention & Visitors Bureau is the official, accredited destination sales and marketing organization for Greater Miami and Miami Beach. A global leisure and business destination that delivers culturally rich, diverse, and innovative experiences inspiring boundless passion in visitors and residents alike.
Learn more about us on our website: www.miamiandbeaches.com
MISSION:
To Generate travel demand to Greater Miami and Miami Beach, to maximize economic impact to our community, ensure industry resiliency, and elevate the resident quality of life.
HOW TO APPLY:
Send Resume & Salary Expectations to: employment@GMCVB.com
NO PHONE CALLS PLEASE