Contract Manager

 Reports To: Chief Clinical Officer
 Program: Administration
 Location: Remote
 Schedule: Flexible
 Hours Per Week: 14–21
 FLSA Status: Part-Time, Non-Exempt
 Salary Range: $35–$50 per hour

Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!

Summary Description:

The Contracts Manager is responsible for full ownership, organization, and oversight of all organizational contracts, with a primary focus on payer and managed care agreements. This role ensures contracts are complete, accurate, accessible, and thoroughly reviewed, and that all contractual terms align with organizational operations.

The position includes an initial comprehensive audit and consolidation of all contracts, followed by ongoing contract management, review, and support of new contracting initiatives.

Responsibilities:

• Collect, organize, and maintain a complete centralized repository of all contracts. 
• Ensure all contracts are current, accessible, and version-controlled
• Conduct detailed, line-by-line review of contracts, including terms, service coverage, CPT codes, and reimbursement provisions
• Compare contract versions to identify changes, discrepancies, and risks
• Ensure contracts align with services delivered by the organization.
• Review all payer and managed care agreements to ensure services provided are appropriately covered. 
• Identify and prioritize opportunities to expand the payer mix
• Support negotiation and execution of new and amended contracts.
• Manage contracts through the full lifecycle, including intake, review, execution, and renewal.
• Perform full contract review prior to execution to reduce errors and rework
• Partner with billing, operations, and credentialing teams to ensure alignment with contract terms.
• Identify and escalate contracts requiring credentialing or site updates
• Provide clear interpretation of contract terms to internal stakeholders.
• Serve as the single point of accountability for contract oversight across the organization.
• Perform ongoing contract reviews and support new contracting efforts.
• Perform additional duties as assigned.

Competencies:

• Strong ability to interpret complex contractual language
• Exceptional organizational and document management skills
• High attention to detail and accuracy
• Strong analytical and problem-solving abilities
• Effective communication and cross-functional collaboration skills
• Ability to manage large volumes of detailed documentation
• Self-directed with the ability to work independently

Key Performance Indicators (KPIs):

• Completion of a comprehensive and accurate contract repository
• Timely and thorough review of all contracts prior to execution
• Identification and resolution of contract discrepancies and risks
• Accuracy and accessibility of contract documentation
• Effective coordination with internal stakeholders
• Completion of contract audit and ongoing contract oversight

Requirements:

• Experience in contract management, legal review, or healthcare contracting
• Experience with managed care and commercial payer agreements
• Strong understanding of contract structure, terms, and compliance requirements
• Experience working with billing, credentialing, or operational teams
• Proficiency in Microsoft Office and document management systems
• Strong written and verbal communication skills
• Paralegal background preferred
• Must be cleared and maintain clearance by applicable regulatory clearances as required
• Legally eligible to work in the United States without sponsorship
   

Special Considerations:

• Position requires extended periods of document review and computer-based work
• Work hours and structure may adjust based on contract volume and organizational needs

Mandated Reporter:

This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. 

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department