Shorewood Reception Desk Attendant

Are you ready to be the heartbeat of our YMCA community, where every interaction is an opportunity to create a positive impact? Look no further – the Y is searching for a dynamic and friendly individual to join our team as a Reception Desk Attendant.

Imagine being at the forefront of it all, where your warmth and enthusiasm set the tone for every member and guest's experience. As a Reception Desk Attendant, you will not only greet visitors with a smile but also be the pillar of support for all inquiries, registrations, and assistance needs.

If you thrive in a dynamic fast-paced environment, possess exceptional interpersonal skills, and have a passion for fostering a sense of belonging, then this is your chance to be a vital part of our YMCA family. Join us in creating a welcoming and inclusive space where individuals of all backgrounds feel valued, respected, and inspired to lead healthier lives. Apply now and embark on a rewarding journey of connection, community, and fulfillment at the Y.

ESSENTIAL FUNCTIONS:

• Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.

• Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.

• Builds relationships with members; helps members connect with one another and the YMCA.

• Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.

• Applies all YMCA policies dealing with member services.

• Performs other duties as assigned.

QUALIFICATIONS:

• Minimum age of 21 or older.

• Certifications required within 30 days of hire: CPR/AED and First Aid, Sexual Harassment, Child Abuse Prevention,

• Excellent interpersonal and problem solving skills.

• Ability to relate effectively to diverse groups of people from all social and economic segments of the community

• Previous customer service, sales or related experience.

• Basic knowledge of computers.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.

• The employee frequently is required to sit and reach, and must be able to move around the work environment.

• The employee must occasionally lift and/or move up to 10 pounds.

• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

• The noise level in the work environment is usually moderate.

PART-TIME BEENFITS

• FREE Y Membership

• 25% off on Y programming

• Participation in the Y’s retirement plan (when eligibility requirements have been met)

Salary : $15 - $16