Project Manager

Position Summary:

The Project Manager is responsible for leading and managing projects to ensure that they are completed on time while being aligned with organizational goals, mission, vision, and values. The Project Manager ensures that all deliverables are met, progress is effectively tracked and made visible, and internal teams and external stakeholders are informed and engaged throughout the process. Specific projects may be related to system or program implementation, revising and modifying and existing program or system, or other projects that impact multiple departments and are critical to Greater Health Now strategy and performance excellence. Working closely with the Finance team and Performance Improvement, the Project Manager serves as a liaison to ensure all data necessary to track and communicate progress goals is visible, updated, and accurate.

Reporting Structure:

Reports to: Sr. Director of People Systems and Culture

Dotted-line reports to: NA

Direct reports: NA

Exemption Status: Non-Exempt

Job Level: Individual Contributor

Essential Job Functions:

• Utilizes professional project management methods and tools to help structure project goals and deliverables across multiple programs and departments
• Creates detailed roadmaps which organize resources to reach project goals
• Monitors the progress of deliverables outlined in the project
• Documents the process and actions taken throughout the project
• Manages the project budget to ensure good utilization of resources to achieve optimal results
• Identifies scope, schedule, and cost of current and future strategic projects
• Coordinates and leads project team meetings.
• Provides direction and support for project team members including coaching and delegation
• Fosters a collaborative and productive team environment
• Effectively communicates and defines project plans, goals, and deliverables
• Presents key metrics and organizational information to senior leaders and delivers professionally prepared reports
• Collaborates with Performance Improvement and Finance to create dashboards and keep contracts and project management systems updated with real- time information
• Supports change management efforts by engaging stakeholders, coordinating communication and training needs, and promoting adoption of new systems, programs, or processes.
• Identifies, tracks, and escalates project risks, issues, barriers, and decisions needed to keep projects on schedule and aligned with organizational priorities.
• Acts as the primary point of contact for all project-related communications
• Works directly with system or program vendors to coordinate support and needs from the project team

Demonstration of Team Values

TRUST Firm belief in the reliability, truth, ability or strength of someone or something. Connection to Integrity, Transparency.

COLLABORATION Work jointly in a safe, friendly, and fun atmosphere. Connection to Communication, Teamwork, Relationships.

INNOVATION Take risks and create new solutions. Connection to Continuous Improvement, Agility.

QUALITY Provide excellence in services, processes and outcomes. Connection to Continuous Improvement, Initiative.

ACCOUNTABILITY Willingness to accept responsibility for actions. Connection to Commitment, Attitude, Respect.

LEADERSHIP Proving motivation to act towards achieving a common goal. Connection to Initiative, Servant Leadership.

Qualifications and Requirements

Education

• Associates degree or equivalent experience, Bachelors degree in Business, Project Management, or related field preferred.
• Solid organizational and time-management skills; consistently delivering on established schedules, guidelines, protocols, and deadlines
• Project Management Professional (PMP) or equivalent certification required

Experience

• A minimum of two years experience in a project or system implementation role preferred
• Previous experience in a non- profit or social services setting preferred

Knowledge, Skills, and Abilities

• An understanding of risk management principles and techniques to handle project changes seamlessly
• Solid organizational and time-management skills; consistently delivering on established schedules, guidelines, protocols, and deadlines
• Proficiency in technology in a productive and efficient way, particularly: Microsoft Suite, Adobe Acrobat
• Able to prioritize and multi-task in a fast-paced, highly iterative work environment
• Excellent interpersonal, verbal, and written communication skills necessary to communicate effectively with internal and external partners
• Demonstrate attention to detail, accuracy, and precision
• Experience with invoice processing and/or managing a budget (not exceeding approved program budgets, monitoring expenses, etc.)
• Great data management skills, including data entry and cleaning, pulling data for reporting, and simple data visualization
• Super User for program/project coordination
• Able to make critical decisions while considering input from others
• Proven experience in presenting results and interacting with teams.
• Experience with handling/managing and reviewing sensitive documents, such as financial and contract documents.

Work environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential physical demands include frequent walking, standing, sitting for extended periods of time, writing/typing to fill out the required paperwork, speech, hearing, and vision is required for communication with co-workers, patients, and outside agencies. Work is predominantly inside and generally providing protection from weather conditions, but not necessarily from temperature changes.

Disclaimer

This job description is intended to provide an overview of the requirements of the position. As such, it is not necessarily all inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, nor by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. Employment is "at-will" and may be terminated at any time by the employee or employer with or without cause or notice.

Final employment offers are contingent upon a Final Candidates successful completion of a Background Verification, and a determination by Greater Health Now that the information derived from the Background Verification does not disqualify the individual. In addition, a Motor Vehicle Record (MVR) Check may be required.

* This position is eligible for a complete benefits package including medical, dental, vision, retirement, life insurance, and a generous paid holiday and PTO program.