What are the responsibilities and job description for the Patient Services Coordinator position at Greater Essex Dental PLLC?
Job Summary
The Patient Care and Schedule Coordinator plays a vital role in ensuring a seamless experience for patients at our dental office. This position is responsible for managing patient interactions, coordinating appointments, and handling administrative tasks to support healthcare providers. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional patient care.
Duties
- Greet patients upon arrival with a positive, friendly personality
- Answer phones promptly
- Confirm patients have completed all necessary forms and paperwork
- Schedule patients for care with both the dental hygienists and the doctor, as well as keep an eye on the schedule throughout the day in order to promptly fill any openings
- Reschedule appointments as needed
- Confirm insurance coverage
- Confirm up coming appointments
- Check out patients and collect payments
- Check office email and correspondence
Requirements
- Positive attitude with willingness to learn. All tasks are possible to master with the right attitude.
- Previous experience in a medical or dental setting is preferred but not required.
- Strong administrative skills with attention to detail in documentation review.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and staff.
- Ability to work efficiently in a fast-paced environment while maintaining a high level of accuracy.
- Knowledge of care plans and patient coordination processes is advantageous.
This position requires a dedicated individual who is passionate about enhancing the patient experience through effective coordination of care. If you are looking to make a meaningful impact in healthcare, we encourage you to apply.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Merrimac, MA 01860 (Required)
Ability to Relocate:
- Merrimac, MA 01860: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25