What are the responsibilities and job description for the Operations Manager position at Greater Erie Auto Auction?
About Us:
GEAA (Greater Erie Auto Auction) is a leading independent auto auction in northwestern PA, dedicated to delivering high quality customer services for used vehicles wholesale. GEAA became a part of the Glovis America family and Hyundai Motor Group in July 2022. GEAA continues to grow with more fleet and dealer accounts, and digital presence.
Job Summary:
The Operation Manager is responsible for the daily operation of the yard and meeting the operational needs of our buyers and sellers. The Operations Manager will set the goals and expectation for the Body Shop, Inventory, Security and Custodial duties. This position reports to the General Manager. The Operations Manager ensures that inventory and services are provided are timely. The Operations manager will also maintain the facility, safety and security
Responsibilities:
1. Daily Responsibilities
-Work with Transportation Manager to determine projected volume
- Plan and Forecast workflow in the body shop which includes mechanics and reconditioning workers as volume fluctuates
-Ensure Condition Reports are being done timely
-Cars are being pulled and stored in the correct rows
-Cars are being registered correctly in a timely manner
-Photos and cleanliness meet quality control
-Generate and submit daily operational reports to upper management
2. Weekly Responsibilities
-Coordination and deliver of Auction Planning for a smooth execution
-Work with the office to perform all Condition Reports in a timely manner
-Handle all Arbitrations as a result of Condition Reports or issues in a timely manner
3. Business Management
- Hire, Lead, Train and Develop staff
-Coordinate with the Bodyshop and Registration for a lean operation
-Manage Inventory and Exiting process
-Communicate with Sellers to ensure that services are being provided to their expectations
-Ensuring all supplies are ordered for various departments
-Invoices and Bills are being received and paid on time
-Maintain the facility and yard
- Develop training programs on EHS policies, procedures, and best practices for employees at all levels
4. Technical Skills
-Negotiation and influence with customers to solve arbitration problems
-Strong understanding an adhering to the National Auto Auction Associate (NAAA) Arbitration Rules
-Background in Mechanics and can provide assistance with Condition Reports as needed.
-Inspect condition reports and vehicle to maximize value.
-Understanding of OSHA and waste management
Qualifications:
-Great understanding of NAAA arbitration rules
-Minimum 5 years in an Automotive Repair Shop or similar field
-Minimum 2 years of leadership/supervisory experience
Preferred:
Claim adjuster experience is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Cell-phone allowance.
- Car allowance.
- Professional development and career advancement opportunities.
- Employee discounts on Hyundai/Kia new vehicle purchases.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $60,000 - $80,000