Transit Supervisor

POSITION: TRANSIT SUPERVISOR

POSITION SUMMARY: The Transit Supervisor is responsible for developing and maintaining an atmosphere of cooperation, teamwork, and problem solving while supervising the daily activities of Greater Dayton Regional Transit Authority (RTA) Fixed Route and RTA Connect (Paratransit) Bus Operators. As an essential member of this critical thinking team, this person is expected to take the initiative in communicating the RTA mission to the workforce and taking ownership of service quality to the customer.

ESSENTIAL FUNCTIONS:

• Supervises daily operations of the operator workforce to ensure safe and reliable service is provided to RTA customers by managing on-time performance, on-street bus repairs, and trolleybus power supply.
• Ensures adequate levels of operators are available to meet daily service requirements.
• Investigates accidents, collects pertinent data, evaluates potential for post-accident drug testing and completes and forwards required reports to appropriate RTA personnel and insurance providers.
• Administers corrective measures in order to maintain a high standard of professionalism including regular attendance and service that promotes a positive image of RTA. Ensures due process as outlined in the labor agreement.
• Activates Emergency Preparedness Plan and mobilizes resources for appropriate response to bus accidents, road closures, medical emergencies, weather emergencies, evacuations, potential terrorist attacks, and support to community agencies.
• Actively supports operator workforce by promoting effective communications, excellent customer service, and a safe environment for employees and customers.
• Assist in ensuring a clean, safe, and orderly environment for customers at all transit centers.

COMPENTENCIES: To perform the job successfully, an individual should demonstrate the following competencies

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
• Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
• Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises daily activities of both fixed route and project mobility operators. Carries out supervisory responsibilities in accordance with the GDRTA's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional light physical effort with repeated changes in position within the work routine.

POSITION TYPE & EXPECTED SCHEDULE: The GDRTA is a 24/7 public transportation system. Successful candidate must be available to work any shift required.

TRAVEL: Minimum travel

REQUIRED QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Language Skills - Ability to read, analyze, and interpret general business or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills - To perform this job successfully, an individual should be proficient with computer software systems including Excel spreadsheets, word processing (Word), and e- mail (Outlook).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PREFERRED QUALIFICATIONS: Associates degree or equivalent. Three (3) years transit operations experience is preferred. Class A or B Commercial Driver's License with Passenger Endorsement is preferred. Previous supervisory experience is preferred.

ADDITIONAL INFORMATION: This an exempt, grade 15 position with a pay range an initial hiring range of $60,069.00 (minimum) to $75,088.00 (midpoint).

THE GREATER DAYTON RTA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Greater Dayton Regional Transit Authority (“GDRTA”) is a drug free workplace. Drug tests are required for all applicants. The use of restricted substances, including non-medical marijuana and medical marijuana by applicants for employment with the GDRTA is prohibited. Neither federal nor Ohio law requires an employer to permit or accommodate the use of non-medical or medical marijuana. Further, neither federal nor Ohio law prohibits an employer from establishing and enforcing a drug testing policy, a drug free workplace policy or a zero-tolerance drug policy. Applicants who test positive for restricted substances, including refusal to test, will be deemed ineligible for hire.

#INDRP

Job Type: Full-time

Pay: $60,069.00 - $75,088.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $60,069 - $75,088