Manager, Salesforce Engineering

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to our Product Delivery Team! GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, principle-centered business philosophy, and team-based operating approach are crucial to our success and growth. GreatAmerica is structured in cross-functional product teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt that we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work. As Manager, Salesforce Engineering, you will lead a high-performing team of developers and admins to deliver secure, scalable, and innovative solutions across the Salesforce ecosystem. You’ll combine deep technical expertise with strategic leadership to drive platform excellence, team growth, and business impact. As a Manager, Salesforce Engineering, you will: Leadership & Strategy Lead, mentor, and grow a team of Salesforce engineers and admins, fostering a culture of innovation, collaboration, and continuous learning. Conduct regular 1:1s, performance reviews, and career development planning. Advocate for the team’s priorities within the broader engineering and product organization. Recruit and retain top Salesforce talent. Promote a DevOps mindset and continuous delivery culture. Create inclusive, high-trust environments that empower individuals and teams. Technical Delivery & Innovation Own end-to-end delivery of Salesforce initiatives, ensuring quality, timeliness, and stakeholder satisfaction. Establish and enforce development standards, code quality, and deployment processes. Stay current with Salesforce platform capabilities, releases, and ecosystem trends. Drive innovation through evaluation and adoption of new Salesforce features, tools, and integrations. Ensure compliance with security, data privacy, and regulatory requirements. Participate in Salesforce Governance COE and Architecture Review Boards to uphold platform integrity and best practices. Architecture & Development Design and implement scalable solutions across Sales, Service, Experience, Revenue, and Financial Clouds using Apex, LWC, Aura, and declarative tools. Develop and support Lightning Web Components, Aura components, Visualforce pages, and dynamic forms. Implement secure programming practices to avoid platform vulnerabilities. Lead development efforts using CI/CD tools (e.g., Copado), source control (Git), and test-driven development. Optimize existing features and refactor code to improve performance and maintainability. Implement robust logging, monitoring, and alerting for deployed solutions. Troubleshoot and resolve application and data issues, ensuring platform health. Integration & Data Collaboration Design and support inbound/outbound integrations using Salesforce APIs (REST/SOAP) and middleware tools like MuleSoft. Provide OpenAPI Specifications (OAS) for external teams integrating with Salesforce. Collaborate with non-Salesforce teams on data modeling, access, and integration concerns. Extend support for functional and non-functional testing teams to ensure quality delivery. Collaboration & Agile Execution Partner closely with Product Owners and cross-functional teams to understand business needs and translate them into technical solutions. Participate in agile ceremonies, including sprint planning, demos, grooming, and standups. Contribute to design discussions, code reviews, and process improvements. Support cross-team dependencies and contribute to Agile Release Train planning (SAFe framework experience is a plus). To be successful in this role you will need: Experience: 5 years of technical leadership and people management. 7–8 years of hands-on Salesforce development and administration experience. Proven expertise in: Apex, LWC, Aura, SOQL/SOSL, Flows (screen, record-triggered, auto-launch) Apex triggers, batch classes, scheduled classes Salesforce security models (Profiles, Permission Sets, Roles, Sharing Rules) Data modeling, formulas, validation rules Secure programming practices and performance optimization Developer Console, CLI, Debug Logs, Query Optimizer Salesforce APIs, integration patterns, and event architecture CI/CD environments using tools like Copado Git workflows, pull request reviews, merge conflict resolution Agile/Scrum methodologies; SAFe experience preferred Middleware tools like MuleSoft and cross-platform integrations Skills & Abilities Candidates must possess the exceptional interpersonal skills to communicate effectively with internal & external resources, clients, and third parties Strong negotiation and collaboration skills and ability to develop and manage stakeholder expectations Exceptional communication skills (both verbal and written) Work both independently and in a team-oriented, collaborative environment Create inclusive team environments that foster trust and a sense of empowerment Effectively prioritize and execute tasks in a high-pressure environment and excels at communicating shifts in prioritization Adapt to shifting business priorities, demands, and timelines through analytical and problem-solving capabilities Must be able to multi-task and have a combination of organizational and analytical skills Strong push to always gain a combination of business and technical knowledge of the product in their area Must be systems-oriented, enjoy working with new tools and be a self-motivated learner Entrepreneurial attitude, with the ability to thrive in a fast-paced work environment Demonstrated self-starter who is goal-oriented, a critical thinker, and a creative problem solver Strong sense of urgency and follow-through in addressing issues and meeting timelines Education Bachelor’s degree in Information Systems or related field. Salesforce Certified Admin, Advanced Admin, Platform Developer I & II required. Additional certifications (e.g., Revenue Cloud Consultant, Integration Architecture Designer) are a plus. Other Computer Skills Advanced knowledge of Microsoft Office, VS Code Computer Skills Expert knowledge of MS Office products and Design & Development best practices preferred Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers. Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. GreatAmerica is the largest independent, family-owned national commercial equipment finance companies in the U.S. and is dedicated to helping manufactures, vendors, and dealers be more successful and keep their customers for a lifetime. With a focus on the small ticket vendor and OEM finance channel we have partnered with some of the largest and industry leading companies in the Office Equipment, Communications, IT, Automotive, Construction, Healthcare, and Franchise market sectors. In addition to financing, GreatAmerica offers innovative non-financial services to help our customers grow. At GreatAmerica we enjoy the benefits of being independent and family-owned, fostering quick decision making, customer response and innovation. Established in 1992 our team has grown to over 650 employees and a portfolio of over $2.5 Billion. Our exemplary customer service, principle-centered business philosophy and team-based operating approach are key to our success and growth. With a strong balance sheet and consistent financial performance through all economic cycles, GreatAmerica has experienced amazing results and unparalleled growth. When you are part of the GreatAmerica team, you will grow professionally and work with some of the most talented finance professionals in the industry. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.