What are the responsibilities and job description for the Program Manager position at Great Work! Employment Services Co?
Must have aerospace experience-
The Program Manager will serve as the primary point of accountability for assigned aerospace customer programs, owning schedule, cost, quality, and customer satisfaction from award through delivery. This role requires more than traditional program oversight — the ideal candidate is comfortable on the shop floor, working directly with production, engineering, quality, and supply chain teams to solve real-time manufacturing problems. The successful candidate will also play a key role in driving improvements to production processes and the company's MRP system, which currently presents significant opportunities for optimization.
This is a hands-on role suited to someone who thrives in a fast-paced, evolving manufacturing environment and is energized by fixing things that are broken rather than simply managing around them
.
Key Responsibiliti
es
Program Managem
- entOwn end-to-end program performance for assigned customer accounts, including schedule adherence, cost management, quality metrics, and on-time deliv
- eryServe as the primary customer-facing representative, managing communications, program reviews, and issue resolution with customers such as GE, Lockheed Martin, KHI, Middle River, and Pratt & Whit
- neyDevelop and maintain integrated program schedules, risk registers, and action item track
- ersLead cross-functional program reviews (internal and customer-facing), including IPTs, milestone reviews, and escalation meeti
- ngsManage program financials including budgets, forecasts, and variance analy
sisManufacturing & Operati
- onsWork directly on the production floor to identify, troubleshoot, and resolve manufacturing bottlenecks, quality escapes, and schedule risks in real t
- imePartner with production, quality, and engineering teams to implement corrective actions and process improveme
- ntsIdentify root causes of recurring production issues and drive sustainable, data-informed soluti
- onsSupport capacity planning and production scheduling to meet program commitme
ntsProcess & Systems Improvem
- entIdentify gaps and inefficiencies in current production processes and MRP system usage; lead or support initiatives to improve data accuracy, planning logic, and system utilizat
- ionCollaborate with operations and IT/systems teams to improve MRP configuration, master data integrity, and planning workfl
- owsChampion lean/continuous improvement initiatives that reduce waste, improve throughput, and increase schedule predictabil
- ityDevelop standard work and documentation to support more consistent program execution as processes mat
ureRisk & Complia
- nceProactively identify program risks (technical, schedule, financial, supply chain) and develop mitigation pl
- ansEnsure compliance with AS9100, customer-specific quality requirements, and applicable contractual/regulatory requirements, including ITAR/export control considerations relevant to international custome
- rs.Support new program launches (APQP/PPAP or equivalent) as nee
dedRequired Qualificati
- onsBachelor's degree in Engineering, Business, Operations Management, or related field (or equivalent experien
- ce)5 years of experience as a Program Manager within the aerospace industry, ideally in a components or systems manufacturing environm
- entDemonstrated success managing customer programs with major OEMs or Tier 1 suppli
- ersStrong working knowledge of manufacturing processes, production scheduling, and MRP/ERP systems. PLEX preferr
- ed.Proven ability to work hands-on in a plant environment, engaging directly with shop floor teams to solve probl
- emsExcellent communication and relationship-management skills, with experience presenting to and negotiating with custom
- ersStrong analytical skills with the ability to interpret schedule, cost, and quality data to drive decisi
onsPreferred Qualificati
- onsDirect experience working with GE, Lockheed Martin, KHI, Middle River, and/or Pratt & Whitney as a custom
- er.Experience with composite materials manufacturing (layup, curing, machining, N
- DT)Background in process improvement methodologies (Lean, Six Sigma, APQP/PP
- AP)Experience driving or supporting MRP/ERP implementations or system improveme
- ntsExperience working with international customers and familiarity with export control/ITAR requireme
- ntsPMP certification or equivalent program/project management credent
- ialFamiliarity with AS9100 and aerospace quality management syst
emsKey Competenc
- iesHands-on, roll-up-your-sleeves problem sol
- verComfortable operating with ambiguity in an environment where processes are still matur
- ingStrong ownership mentality and bias toward act
- ionEffective cross-functional leader without direct author
- ityCustomer-focused with strong executive prese
Salary : $100,000 - $115,000