What are the responsibilities and job description for the Field Technician position at Great Windows Services?
Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
As a member of the Hunter Douglas family of brands, Great Windows Services is the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, D.C. area, Delaware, Pittsburgh, Pennsylvania and the Florida market. We are the exclusive installation partner for 3 Day Blinds and proudly work with their clients in these areas to complete their window covering projects with exceptional installation services. 3 Day Blinds has been in business for over 40 years and they delight in transforming client homes and workplaces with custom-made window coverings. We do it together and operate as "One Team" to exceed client expectations. At Great Windows Services, our unique service approach differentiates us in the industry by offering our clients a personalized "white glove" experience. In the end, we are not satisfied unless the client is thrilled! We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?
Position Overview
Do you take pride in your work, love being hands-on vs. sitting at a desk, and want your hustle to translate to your paycheck? Join our high-performing team of Field Installation Technicians—the in-home experts behind 3 Day Blinds' premium window coverings.
We're looking for self-driven precision pros who will deliver top-quality installations and thrive on client satisfaction. You'll be the face of our brand, handling everything from technical measurements to full installations of blinds, shades, shutters, and much more.
What You'll Do
- Install and service premium custom window treatments with precision and care
- Partner with Sales, Support, and Production to drive sustaining and repeatable improvements in the client experience, answer their technical or application questions, and oversee new product launches with hands-on use and testing
- Ensure every project is done right the first time—you own your results
- Collaborate with Sales, Warehouse, and Field Managers to deliver an exceptional client experience
- Troubleshoot issues on-site and make real-time decisions to keep projects moving
- Continuously sharpen your skills with ongoing paid training and new product rollouts
What You Bring
- A customer-first mindset and pride in your craftsmanship
- Strong communication skills and confidence working directly with homeowners
- The drive to work independently, manage your daily schedule (full-time, Tues- Sat), and earn based on your effort
- Construction/home improvement industry experience
- Experience in residential services work, preferably in a window covering industry
- This role requires the ability to lift and carry products up to and occasionally over 50 pounds along with frequently sitting, standing, walking, squatting, bending, kneeling, and reaching
- Licensed to operate a motor vehicle and driving record is in good standing
- High school degree, trade school degree or technical certification preferred
Why You'll Love It Here
- Performance-based pay: OTE (On target earnings) for this role is $65K on average, with top performers making $100K
- Company truck & gas card provided
- Paid technical training—we'll set you up for success
- Full benefits package: medical, dental, vision, 401(k) with match, paid time off, and more
- Career growth: We promote from within and reward initiative
You bring your ambition—we'll provide the tools, training, and opportunity.
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
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Salary : $65,000 - $100,000