What are the responsibilities and job description for the Call Center Associate position at Great West, an Old Republic Company?
We are hiring a Call Center Associate in our South Sioux CIty, NE corporate office. In this position you will provide our customers with the highest level of support by routing calls to the appropriate person, tracking itineraries, and taking messages when necessary. No sales involved, just premier customer service!
SHIFT OPTIONS:
Monday, Thursday, Friday: 7:30am - 6:00pm and Saturday: 8:00am - 3:30pm
OR
Monday - Friday: 8:30am - 4:30-pm
OR
Tuesday, Wednesday, Thursday, Friday: 8:30am - 4:30pm and Saturday: 3:30pm - 11:00pm
**This position has a hybrid option allowing for two days of remote work after 90 days of employment and successful completion of the training program.
Minimum experience and education required: High school diploma or equivalent. Prefer clerical/office experience that includes communicating with public, both in person and via telephone.
Your Future Starts Here: Benefits That Support Your Lifestyle
- Competitive Compensation
- Generous paid time off and paid company holiday schedule
- Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
- Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
- Community volunteer opportunities
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
- Scholarships for dependents and tuition reimbursement to further your education
- Company paid continuing education and monetary awards for professional development
- Opportunities for a hybrid work schedule (three days in the office, two days remote)
To learn more about Great West and our office locations, please visit our website http://www.gwccnet.com
Great People
Great Careers
Great West Casualty Company
Great West Casualty is an Equal Opportunity Employer.