Billing Services Coordinator

ABOUT GREAT STRIDES

Great Strides Behavioral Consulting is a well-established and highly regarded provider of Applied Behavior Analysis (ABA) services for children with Autism Spectrum Disorder (ASD) throughout the St. Louis area.   We are BCBA owned and operated and the Our mission is to provide exceptional services that create meaningful and lasting change for children and their families while fostering a positive, collaborative workplace for our team.

We are currently seeking a Billing Services Coordinator to join our administrative team. This is a full-time position with benefits and plays a critical role in supporting both the financial health of the organization and the families we serve.

WHY GREAT STRIDES?

At Great Strides, we believe that work should be meaningful, collaborative, and rewarding. Every role within our organization contributes to helping children and families achieve life-changing outcomes, and we are committed to creating a workplace where team members feel valued, supported, and connected to that mission.

We work hard, support one another, communicate openly, and genuinely care about the people we serve and the teammates we work alongside. We are continually looking for ways to improve our services, our systems, and ourselves.

Full-time team members enjoy a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Company-paid life and AD&D insurance
• 401(k) with company match
• Generous PTO program
• Paid holidays
• Ongoing training and professional development opportunities
• A supportive, collaborative team environment
• The opportunity to make a meaningful impact on the lives of children and families every day

POSITION SUMMARY

The Billing Services Coordinator is responsible for managing multiple aspects of the revenue cycle, including claims processing, accounts receivable management, insurance follow-up, payment posting, client billing support, and coordination with clinical and administrative team members. This position serves as a key liaison between families, insurance companies, providers, and internal departments to ensure services are billed accurately and reimbursed appropriately.

The ideal candidate will demonstrate exceptional organization, attention to detail, critical thinking, professionalism, responsiveness, and a collaborative approach to problem-solving.

ABOUT YOU

You are highly organized, detail-oriented, and enjoy solving problems. You take pride in accuracy and understand that small details can have a significant impact on both families and the financial health of the organization.

You are naturally curious and persistent, enjoying the process of investigating claim issues, tracking down answers, and working through challenges with insurance companies, families, and team members. You excel at balancing multiple priorities while maintaining a high level of accuracy and professionalism.

You are technology-savvy, adaptable, and comfortable learning new systems and processes. You communicate effectively, collaborate well with others, and recognize that the best solutions often come from working together.

Most importantly, you understand that billing is about more than claims and payments. Your work directly supports the children, families, and staff we serve every day, and you approach that responsibility with integrity, professionalism, and a commitment to excellence.

WHAT YOU’LL DO

• Claims submission
• A/R management
• Denials and appeals
• Insurance follow-up
• Payment posting
• Family billing support
• Reporting
• Team collaboration

QUALIFICATIONS & EDUCATION

• High School Diploma required.
• Associate or Bachelor's degree in Accounting, Business Administration, Healthcare Administration, Finance, or related field preferred.
• Minimum of 2 years of healthcare billing experience required.
• Behavioral health, ABA, pediatric therapy, or related healthcare billing experience strongly preferred.
• Experience working with claims, denials, appeals, and accounts receivable required.
• Experience with electronic medical records and healthcare billing systems required.
• Strong proficiency with Microsoft Office applications, particularly Excel.
• Ability to learn and adapt to new technology platforms and software systems.

SKILLS & COMPETENCIES

Successful candidates will demonstrate:

• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Advanced analytical and problem-solving abilities
• Strong written and verbal communication skills
• Ability to prioritize and manage multiple responsibilities
• Initiative and independent decision-making
• Collaboration and teamwork
• Professionalism and customer service orientation
• Adaptability and willingness to embrace change
• Commitment to continuous improvement

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

• Ability to sit, stand, bend, lift, and move intermittently throughout the workday.
• Frequent use of computers, phones, and office equipment.
• Subject to interruptions and competing priorities.
• Regular interaction with families, staff, providers, insurance representatives, and visitors.
• Must be able to maintain professionalism when interacting with individuals experiencing stress or frustration.
• Ability to function independently while contributing positively to a team environment.

Salary : $30 - $38