What are the responsibilities and job description for the Clinical Support Staff position at Great Start Maternal Infant Health Program?
Company Overview
Great Start Maternal Infant Health Program is dedicated to providing exceptional prenatal and infant care, support, and education. Our mission is to ensure that pregnant Medicaid beneficiaries receive the necessary resources for healthier pregnancies and babies, making a positive impact on families in our community.
Summary
We are seeking a dedicated and organized Clerical staff to join our team at Great Start MIHP. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various clerical tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast paced environment.
Responsibilities
- Greet and assist clients and visitors as they arrive at the facility, ensuring a warm and welcoming atmosphere.
- Manage phone systems to handle incoming calls, using phone systems, ensuring effective phone etiquette
- Perform data entry tasks accurately and efficiently
- Maintain organized records and files, supporting office management activities
- Assist with clerical duties such as filing, photocopying, and scanning documents.
- Provide bilingual support to enhance communication with diverse clientele (if applicable).
- Collaborate with team members to ensure smooth office operations.
- Ability to work independently
Qualifications
- Proven experience in customer service or similar role is preferred.
- Proficiency in Microsoft Office and other office software applications.
- Strong data entry skills with attention to detail.
- Ability to proficiently use Mac IOS.
- Excellent computer literacy including familiarity with office equipment.
- Bilingual abilities are a plus, enhancing communication capabilities.
- Knowledge of office management practices and procedures is advantageous.
- Strong phone etiquette and experience handling phone systems effectively.
- Ability to manage multiple tasks while maintaining a professional demeanor.
If you are an enthusiastic individual looking to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity as a Clerical Support Staff
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $17