What are the responsibilities and job description for the Service Writer/Advisor position at Great South Harley-Davidson?
Major Duties and Responsibilities:
- Ability to work in a fast-paced environment and comfortable multi-tasking.
- Interact with customers both in-store and on the phone.
- Follow a structured sales process.
- Have working knowledge of the Harley model families.
- Be able to effectively manage open repair orders.
- Proactive follow up with current and previous customers.
- Maintain a high degree of customer satisfaction with the ability to handle customer complaints.
Qualifications & Job Requirements:
- Motorcycle background preferred.
- Harley-Davidson enthusiast preferred.
- Motorcycle endorsement and weekend availability.
- Possess sound judgment and decision-making ability.
- Previous Service Advisor/Writer experience in the automotive industry a plus.
Job Type: Full-time
Pay: $31,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Relocate:
- Newnan, GA 30263: Relocate before starting work (Required)
Work Location: In person
Salary : $31,000 - $50,000