Guest Experiences Attendant III

Join our team as a Guest Experience Attendant at Lake Isabella & Woodland Mound, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. 

This part time position works various shifts including evenings, weekends and holidays.

The successful Guest Experience Attendant will greet and serve guests at they enter the parks. This position frequently includes cash handling and will be working outdoors in our welcome booths for most of the workday. Standard practice allows employee to proceed alone on regular duties with questionable situations referred to supervisor.

• Maintains confidentiality of confidential and sensitive information.
• Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required.
• Greets and serves guests to ensure satisfaction.
• Handles guest inquires and assists guests at entrance welcome booths, sells and monitors compliance of motor vehicle permits. 
• Opens facilities and prepares for daily business.  
• Closes and secures facilities at the end of the business day.
• Operates point-of-sale system, reservation system, cash box and cash register.
• Transports change orders, merchandise, food, mail, and supplies.
• Organizes, fills orders, and inventory records.
• Takes inventory of merchandise and records results
• Assists with set-up and operation of special events.
• Maintains clean and sanitary conditions.
• Sells food and merchandise, maintains merchandise displays, rents equipment, makes reservations and operates motorized equipment.
• Drives Great Parks vehicle. Essential duties may require the employee to drive their personal vehicle within the park to transport supplies, materials, or a cash box to the worksite.
• May include other housekeeping duties.
• Assists Park guests with various indoor or outdoor activities

Qualifications

• Great customer service experience preferred
• Written and verbal communication, basic math skills and basic computer skills.  
• May be required to complete safe food service training on an annual basis.  
• Must be 18 years of age.

LICENSE OF CERTIFICATION REQUIREMENTS

• State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines.

Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks' recreational activities. 

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.