What are the responsibilities and job description for the Office / Sales / Customer Service position at Great Lakes Toll?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In addition to Customer Service, you would be doing general office duties. We do go on occasional sales meetings, which would happen mostly during normal business hours. This would be more of an entry level position and will grow with the company and different responsibilities as you grow.
Duties
- Assist customers with order placement, changes, and cancellations.
- Resolve customer complaints effectively and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery.
- Identify opportunities for upselling or cross-selling products.
- Stay informed about product updates and company policies.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $14 - $16