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Surgery Scheduler

Great Lakes Orthopaedic Center
Traverse, MI Full Time
POSTED ON 9/3/2026
AVAILABLE BEFORE 11/2/2026

The Surgery Scheduler schedules all surgical procedures and assures that all of the appropriate clinical information is collected for the surgery schedule. The position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Surgical Scheduler must be able to respond to written, electronic, and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Also requires excellent customer service skills with patients, employees and the public. Individual must be organized and be able to manage a demanding workload with accuracy. May also help with surgery scheduling if needed.

Essential Functions of Job:

· Schedules, coordinates, and, if necessary, reschedules patients’ surgical appointments and surgery dates. Relays necessary information to other staff as needed.

· Verifies all needed medical records and history from patients

· Maintains and updates current information on physician’s surgery schedules.

· Enters notes/special instructions needed for scheduling in the electronic medical record

· Completes pre-procedure phone calls and confirms appointment times with patients via telephone

· Set post-surgical appointments with doctors and any other facilities as needed

· Order patients’ test and assess information from the report to determine if a patient is ready for surgery

· Maintains a daily surgery schedule and surgical log for all departments concerned

· Assure an appropriate coordination with other hospital departments when special surgical needs occur

· File, collect, and organize pre and post operational data for reference

· Independently prioritizes workflow to meet deadlines and productivity levels

· Ability to communicate professionally with physicians, physicians’ office staff, co-workers and patients.

· Maintain and schedule all appointments for the physicians in EMR System

· Schedules procedures and surgeries according to physicians preferences

· Confers with physicians and medical assistants when questions arise

· Mail surgical packets to patients with surgical information in a timely manner

· Performs all other duties necessary to maintain the overall efficiency and continuity of the practice

· Completes other duties as assigned by Clinical Manager

· Report any unsafe situation or equipment to the Clinical Manager or Operations Director

· Attends required meetings and participates in committees as requested

THE BENEFITS (We take care of our employees)

· Single Full coverage employee health insurance paid by company

· Company provided group life insurance of $25,000 for employee

· Paid Time Off ( 40 hours of PTO to start then increases per anniversary year)

· 401k Plan ( “FREE MONEY” - paid company contributions to your 401k plan)

· Employee Bonus program

· Paid Holidays

· Company provided uniforms

Knowledge, Skills and Abilities needed to succeed in position:

· Proficient computer and keyboarding skills

· Strong oral communication skills

· Excellent organizational and time management skills

· Ability to work in a fast-paced environment

· Ability to treat documents with confidentiality

· Ability to pay close attention to detail

· Critical thinking skills and a positive attitude

· Ability to maintain a professional manner even under stressful situations

· Strong analytical abilities to resolves problems in a timely manner

· Knowledge of medical terminology

· Ability to work effectively as part of a team and also take initiatives when needed

· Consistent professional conduct

Required Education

· High School Diploma or equivalent

Preferred Knowledge

· Medical Assistant experience

· Previous scheduling experience in a health care environment (office, clinic, or hospital)

· Knowledge of medical terminology

· Experience /Familiarity with EMR system

Job Type: Full-time

Pay: $37,440.00 - $43,680.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Orthopedics

Education:

  • High school or equivalent (Preferred)

Experience:

  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $37,440 - $43,680

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