What are the responsibilities and job description for the Front Desk Receptionist/Scheduler- Medical Office- Petoskey, MI position at Great Lakes Orthopaedic Center?
Patient Coordinator/Scheduler - Medical Office
THE POSITION:
We are seeking a self-starting, experienced individual to join our clinic as an operator/scheduler. As a part of our team, you assist patients in making, altering and canceling medical appointments.
· You accurately record patient information and route patient calls to the correct department or individual.
· This position requires you have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology.
· Our ideal candidate has prior receptionist experience, especially in a medical setting, with excellent data entry and communication skills.
· This is a Monday – Friday, 8:00am – 5:00pm position
THE RESPONSIBLITIES
· Answer patient calls, field questions, and assist patients in making new medical appointments
· Change or cancel appointments as necessary
· Accurately note all patient information according to confidentiality standards and HIPAA requirements
· Route call to the appropriate department or individual
THE REQUIREMENTS
· High school diploma or GED certificate
· Knowledge of common medical terminology
· Prior receptionist/phone experience, ideally in a medical clinic environment
· Excellent communication skills and phone etiquette
THE BENEFITS (We take care of our employees)
· Medical Benefits
· Company provided group life insurance of $25,000 for employee
· Paid Time Off
· 401k Plan ( “FREE MONEY” - paid company contributions to your 401k plan)
· Paid Holidays
· Company provided uniforms
Job Type: Full-time
Pay: $39,520.00 - $41,600.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid jury duty
- Paid time off
- Uniform allowance
- Vision insurance
Ability to Commute:
- Petoskey, MI 49770 (Required)
Work Location: In person
Salary : $39,520 - $41,600