IR Procedural Scheduler/Chart Prep

Job Title: Interventional Radiology Procedural Scheduler/Chart Preparation

Reports to: Interventional Radiology Manager

Status: Non-Exempt

Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$22.

Summary: The Interventional Radiology Procedural Scheduler/Chart Preparation is an integral member of the Interventional Radiology team, reporting directly to the IR Manager. This position operates within a dynamic, fast-paced environment, with primary responsibilities including scheduling, coordinating, chart creation, and procedure confirmation within the department and covered hospitals. The role is essential for optimizing resource utilization, managing patient flow, and serving as a central communication hub between patients, physicians, and staff.

The Great Lakes Way

Mindset, Values, and Behaviors

MINDSET: Compassion, at every interaction

Patient Care- Customer Service

• Greet with eye contact and share a smile.
• Interact with patients at their pace and level.
• Demonstrate patience and compassion when interacting with patients.
• Act on opportunities to go above and beyond.

Quality- Strive for Excellence

• Share information, knowledge, and expertise.
• Ask for, accept, and use feedback.
• Anticipate and prevent potential problems.
• Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.).
• Take personal responsibility for your work area and the quality of your work.
• Look for and act on opportunities for continuous improvement.

Teamwork- Perform as One Team

• Speak positively about Great Lakes, team members, and patients.
• Recognize and share successes of the Great Lakes Way in action.
• Proactively offer to help others.
• Be flexible and embrace changes with a positive attitude.
• Contribute to a fun, energetic, and positive work environment.
• Practice blameless problem solving, assuming the positive intentions of others.

Duties and Responsibilities include the following:

• Generate patient orders from the document worklist and accurately input them into the Radiology Information System (RIS).
• Schedule, coordinate, and confirm Interventional Radiology (IR) procedures in both outpatient and hospital settings, ensuring the smooth execution of all appointments.
• Prepare and manage patient charts, ensuring the accurate acquisition and documentation of all necessary materials, including patient orders, consent forms, medical records, and prior imaging studies.
• Confirm and verify patient insurance details to ensure appropriate coverage and proper billing procedures are followed.
• Contact referring physicians for orders, clinical information, and prior imaging as necessary to facilitate accurate patient care and procedure scheduling.
• Collaborate with Interventional Radiologists to ensure that procedures are scheduled according to physician availability and location.
• Coordinate with the IR team, including the Interventional Radiology Manager, Physician Assistants, and Registered Nurses, to ensure the continuity of patient care.
• Notify management of any pending issues or obstacles that could potentially delay scheduled procedures, ensuring timely resolution.
• Apply a foundational understanding of clinical documentation and medical terminology to effectively manage patient records and procedures.
• Monitor the schedule for add-on patients, ensuring the timely collection of all necessary information for their visit.
• Complete all required documentation accurately to ensure proper billing and compliance with insurance protocols.
• Perform additional job-related duties as assigned by management to support department operations and patient care.
• Ensure the confidentiality of patient information and manage sensitive data in full compliance with privacy regulations, safeguarding all documentation with the highest level of security.

Necessary Skills:

Proficient in operating computers and basic office equipment. Demonstrated skill in answering telephones in a courteous and professional manner. Capable of reading, understanding, and following both oral and written instructions. Strong ability to establish and maintain effective working relationships with colleagues and patients. Comfortable working in a fast-paced environment, with excellent organizational and attention-to-detail skills. Ability to effectively multitask and prioritize tasks. A background in medical knowledge and terminology is preferred.

Qualifications:

• High school diploma
• Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently in a fast-paced environment.
• Previous experience in medical scheduling or chart preparation preferred.
• Experience with HEALTHeLINK and MEDENT desired
• Medical background/Medical terminology preferred
• Familiarity with Interventional Radiology procedures and terminology is highly desirable.

Physical and Mental Requirements:

• Sitting, Standing, keyboard use for long periods of time
• May be asked to lift up to 25 pounds
• Ability to listen and communicate with patients face to face or over the phone
• Will be required to read, write, work in a fast-paced office setting
• Ability to make decisions and think quickly
• Must have mental and physical capabilities to perform all tasks listed above

Salary : $18 - $22