Talent Operations Manager

Job Title: Talent Operations Manager

Location: Broadwell, Plymouth MN

Salary: $60,000- $65,000 annually

Position Summary

The Talent Operations Manager leads the full lifecycle of direct care staffing, including recruitment, onboarding, scheduling, and workforce optimization. This role is critical in ensuring a seamless and positive candidate and employee experience while maintaining appropriate staffing levels to support high-quality resident care and operational efficiency.

This position works closely with community leadership to align staffing strategies with occupancy, acuity, and budget expectations, while fostering a culture of accountability, engagement, and service excellence.

Key Responsibilities

Recruitment & Applicant Flow

• Manage full-cycle recruitment for direct care staff, including job postings, sourcing, screening, interviewing, and hiring 


• Ensure timely, consistent communication with candidates to deliver an excellent applicant experience 


• Partner with leadership to proactively identify staffing needs and implement effective recruitment strategies 


• Maintain applicant tracking systems and ensure accurate documentation 

Onboarding & Orientation

• Oversee onboarding from offer acceptance through orientation 


• Coordinate and/or facilitate new hire orientation to ensure a welcoming, organized experience 


• Partner with the Business Office Manager to ensure completion of all pre-employment requirements 


• Support early engagement and retention through regular check-ins during the first 90 days 

Scheduling & Staffing Management

• Develop and manage staff schedules based on resident needs, occupancy, and acuity 


• Proactively adjust schedules to address call-offs, open shifts, and operational changes 


• Ensure fair and equitable scheduling practices 


• Assist with direct care as needed to support staffing coverage and quality care 


• Coordinate after-hours and weekend staffing needs and respond to urgent gaps 


• Serve as a point of contact for staffing-related issues outside standard business hours 

Overtime & Workforce Optimization

• Monitor and manage overtime in alignment with budget expectations 


• Identify trends and implement strategies to improve staffing efficiency and reduce overtime 

Compliance & Communication

• Ensure hiring, onboarding, and scheduling practices comply with all policies and regulations 


• Partner with the Business Office Manager to maintain accurate employee records 


• Provide regular updates on hiring progress, staffing levels, and workforce challenges 

Employee Retention & Engagement

• Develop and implement strategies to improve retention and reduce turnover 


• Lead employee engagement efforts, including stay interviews and feedback collection 


• Partner with leadership to address staffing challenges and foster a positive work environment 

Qualifications

• High school diploma required; Associate degree in a related field preferred 


• Experience in recruiting, staffing, scheduling, or workforce management required 


• Healthcare or senior living experience preferred 


• Strong organizational and time management skills 


• Excellent communication, interpersonal, and problem-solving abilities 


• Ability to manage multiple priorities in a fast-paced environment 


• Experience with scheduling and applicant tracking systems preferred 

Work Environment & Requirements

• Community-based role with frequent interaction with staff and leadership 


• Requires flexibility in scheduling based on staffing needs 


• Includes evenings, weekends, and on-call responsibilities as needed 

Why Join Us?

• Opportunity to shape and lead staffing operations within a growing community 


• Collaborative leadership and team-focused culture 


• Direct impact on employee experience and resident care quality 


• Competitive salary and professional growth opportunities 


• Full benefit package and 401K

Apply today to make a meaningful impact on both team members and residents at Broadwell !