Yard Worker and Customer Service Specialist

What You'll Do

As a Hardscape Material Landscape Supplier Yard Worker & Customer Service Specialist, you will play a crucial role in our day-to-day operations. This position involves a balance of physical work in the yard, handling hardscape materials, and providing top-notch customer service. The ideal candidate will possess excellent communication skills and be committed to providing helpful, knowledgeable service to our customers.

Key Responsibilities:

• Assist customers in selecting and purchasing hardscape materials such as pavers, stone, and other landscaping products.
• Load and unload hardscape materials from supply trucks and assist customers with loading their purchases.
• Maintain the organization and cleanliness of the yard and storage areas.
• Perform inventory checks and help manage stock levels.
• Provide information and advice to customers regarding the use and installation of products
• Process sales transactions and handle cash and credit card payments.
• Resolve customer inquiries and complaints promptly and professionally.
• Collaborate with team members to improve customer service procedures and standards.
• Operate forklifts and other yard equipment safely.

Qualifications:

• High school diploma or equivalent.
• Strong customer service skills and the ability to communicate effectively.
• Physical ability to lift heavy objects and work outdoors in various weather conditions.
• Basic mathematical skills for handling transactions.
• Knowledge of hardscape materials and landscaping products is a plus.
• Forklift operation experience or willingness to learn.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Ability to Commute:

• Cedar Springs, MI 49319 (Preferred)

Work Location: In person