What are the responsibilities and job description for the Customer Support Associate- Entry-Level- Full Time- Immediate Hire position at Great Lakes Division?
Job Title: Customer Service Associate
Company: The Great Lakes Division
Location: Grand Rapids, MI (In-Person)
Position Type: Full-Time/ Entry-Level
About Us
The Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.
Position Overview
We’re hiring a motivated Customer Service Associate at the entry level to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.
What You’ll Do
- Assist customers
- Answer questions and provide helpful information about our products
- Resolve basic customer concerns and ensure a positive experience
- Keep records of customer interactions
- Work collaboratively with team members to support daily operations
What We’re Looking For
- Must be 18 or older
- Able to start immediately
- Reliable transportation to and from our Grand Rapids location
- Professional appearance and strong communication skills
- Team-oriented, dependable, and eager to learn
Preferred (Not Required)
- Experience in customer service, retail, hospitality, or sales
What We Offer
- Full-time schedule (Monday–Friday)
- Competitive entry-level pay generous bonuses
- Weekend bonus opportunities available
- Supportive team environment
- Clear opportunities for advancement
If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.
Pay: $600.00 - $800.00 per week
Work Location: In person
Salary : $600 - $800