Dental Practice Front Desk Coordinator

Job Summary
We are seeking an energetic and detail-oriented, dental practice, Patient Service Front Desk Coordinator to be the welcoming face of our dental practice. In this vital role, you will serve as the first point of contact for patients, visitors, and staff, ensuring a smooth and efficient front desk operation. Your enthusiasm and professionalism will help create a positive experience for everyone who walks through our doors. You will handle patient check-ins, appointment scheduling, insurance verification, and administrative support with accuracy and care. This position offers an exciting opportunity to contribute to high-quality patient care while developing your skills in dental office management.

We value and love our employees and are excited to welcome you to our team!

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service and answering multi-line phone systems with professionalism.
• Schedule appointments efficiently using Open Dental
• Verify insurance coverage and perform insurance authorization and verification processes to ensure accurate billing.
• Collect patient information, update medical records, and review documentation for completeness and accuracy.
• Manage patient check-in/check-out procedures, including intake forms, consent forms, and payment processing.
• Maintain organized dental records and ensure compliance with HIPAA regulations regarding health information management.
• Assist with billing procedures including filing dental claims
• Support clinic operations by managing appointment reminders, follow-up scheduling, and coordinating care plans when necessary.

Skills

• Excellent phone etiquette with the ability to handle multi-line phone systems confidently.
• Familiarity with HIPAA regulations to ensure patient confidentiality at all times.
• Prior dental office experience is highly preferred; dental clinic experience is a plus.
• Knowledge of dental terminology and familiarity with dental office management systems like Open Dental
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail and accuracy in all tasks. Join us in delivering exceptional patient service through energetic engagement and meticulous administrative support! This role is paid — offering a rewarding opportunity to grow your career in dental administration while making a meaningful difference in patients’ lives.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person

Salary : $18 - $25