What are the responsibilities and job description for the Service Dispatcher position at Great Hire?
Service Dispatcher
Dispatcher needed for large HVAC firm. Prior experience in dispatch required.
- Working with customer service team, and field personnel, this position will assign daily orders, and organize activity for the service team.
- Develop strong working relationships with drivers and customers
- Communicate with drivers using text and phone and CRM system
- Coordinate the daily operations of drivers to plan next steps accordingly
- Provide detailed instructions to drivers
- Resolve any arising problems or complaints
- Develop strong working relationships with drivers and customers
- Communicate with drivers using text and phone and CRM system
- Coordinate the daily operations of drivers to plan next steps accordingly
- Provide detailed instructions to drivers
- Resolve any arising problems or complaints
Requirements
- Minimum 2 years of dispatch experience
- Excellent communicator, written and spoken
- Works well with a team
- Reliable transportation to Carson
Benefits
- Competitive Pay
- Career Advancement Opportunities
- 1st Shift Position - $22 to $25 per hour depending on insurance
Salary : $22 - $25