What are the responsibilities and job description for the Front of House Team Member position at Great Harvest Bakery & Café?
Front-of-House Team Member
Great Harvest Bread Co. Charlottesville
Great Harvest Bread Co. Charlottesville is looking for a friendly, dependable, and team-oriented Front-of-House Team Member to join our bakery and café team. This role focuses on creating a welcoming guest experience while also cross-training in Back-of-House bakery and kitchen operations.
Responsibilities
Front of House
- Welcome guests with a positive, friendly attitude
- Take customer orders accurately and efficiently
- Prepare and serve sandwiches, salads, soups, beverages, and bakery items
- Operate the point-of-sale system and process payments
- Answer questions about menu items, ingredients, and product availability
- Maintain a clean, organized, and well-stocked dining and service area
- Package bread, baked goods, and customer orders
- Provide excellent customer service during busy periods
- Follow food-safety, sanitation, and company standards
Back of House Cross-Training
- Assist with food preparation and basic kitchen tasks
- Learn bakery production, including mixing, shaping, proofing, and baking bread
- Help prepare ingredients and assemble menu items
- Wash dishes, clean equipment, and maintain a sanitary work environment
- Assist with opening and closing duties
- Support the team wherever needed to keep daily operations running smoothly
Qualifications
- Must be 18 years to operate kitchen equipment
- Previous restaurant, café, bakery, or customer-service experience is helpful but not required
- Friendly, dependable, and willing to learn
- Strong communication and teamwork skills
- Ability to work efficiently in a fast-paced environment
- Comfortable standing for extended periods and lifting up to 50 pounds
- Ability to follow recipes, instructions, and food-safety procedures
- Must work some Saturdays and Sundays, closed on major holidays
What We’re Looking For
The ideal candidate is enthusiastic about hospitality, enjoys working with people, and is excited to learn multiple areas of bakery and café operations. We value employees who take pride in their work, support their teammates, and help create a warm, welcoming experience for every guest.
Benefits
- Employee discounts
- Opportunities to learn both FOH and BOH operations
- Flexible or fixed scheduling
- Growth opportunities within the bakery and café
- A positive, team-focused work environment
Pay: $15.00 - $19.00 per hour
Expected hours: 20.0 – 35.0 per week
Work Location: In person
Benefits:
Employee Discounts, Free Lunch or Snacks, Job TrainingSalary : $15 - $19