What are the responsibilities and job description for the Scheduling Coordinator position at Great Falls Pediatric Dentistry & Orhtodontics?
Dental Scheduling Coordinator
Great Falls Pediatric Dentistry & Orthodontics
Make a Difference in Every Smile!
Do you love working with people, staying organized, and making families feel welcome? Our pediatric dentistry and orthodontic office is looking for a friendly, detail-oriented, and dependable Dental Scheduling Coordinator to join our team!
We are passionate about creating positive dental experiences for children, teens, and their families. We’re looking for someone who enjoys helping others, thrives in a fast-paced environment, and understands that an organized schedule and a warm welcome can make all the difference.
If you have excellent communication skills, a positive attitude, and a passion for outstanding customer service, we’d love to meet you!
What You’ll Do
- Coordinate Patient Scheduling: Schedule, confirm, and manage appointments for pediatric dental and orthodontic patients while maintaining an efficient and productive schedule.
- Create a Welcoming Experience: Greet families warmly, answer phone calls, respond to patient inquiries, and provide exceptional customer service.
- Manage Patient Communication: Contact families regarding upcoming appointments, schedule changes, overdue visits, and treatment follow-ups.
- Keep the Schedule Running Smoothly: Coordinate appointment times with clinical team members, manage cancellations, and help fill openings in the schedule.
- Support Patient Flow: Communicate with the front office and clinical teams to ensure a smooth, organized patient experience.
- Maintain Accurate Records: Update patient information, document communications, and manage scheduling details within our practice management software.
- Educate and Assist Families: Help parents understand appointment timing, scheduling needs, and next steps in their child’s dental or orthodontic care.
- Work as a Team: Collaborate with our doctors and team members to support daily operations and deliver exceptional patient care.
What We’re Looking For
- Excellent communication and interpersonal skills.
- A friendly, patient, and professional demeanor.
- Strong organizational skills and attention to detail.
- The ability to multitask, prioritize, and stay calm in a busy environment.
- A team-oriented mindset with a willingness to learn and help wherever needed.
- Dependability, punctuality, and a positive attitude.
- Comfort using computers, scheduling systems, and office technology.
- Previous dental, medical, customer service, or scheduling experience is preferred.
- Experience in pediatric dentistry or orthodontics is a plus, but we are willing to train the right person!
What We Offer
- A supportive, team-focused work environment.
- The opportunity to make a meaningful difference in children's oral health.
- Training and opportunities for professional growth.
- Competitive compensation based on experience.
- Paid Time Off and Paid Holidays
- Health Benefits and 401K
The Ideal Candidate
Our ideal candidate is someone who understands that every phone call, every appointment, and every interaction matters. You enjoy helping families, take pride in keeping things organized, and bring positive energy to the workplace. You are proactive, dependable, and ready to contribute to a team that is committed to creating healthy smiles and positive experiences.
Dental experience is wonderful, but the right attitude, willingness to learn, and commitment to excellent service are just as important.
We look forward to meeting you!
Pay: From $18.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $18