What are the responsibilities and job description for the Goldman Sachs 10,000 Small Businesses - Outreach and Recruitment Manager position at Great Falls College Montana State University?
The Outreach and Recruitment Manager plays a key role in building and maintaining a strong pipeline of qualified small business applicants for three annual cohorts of the Goldman Sachs 10,000 Small Businesses program. This full-time position works closely with the Executive Director to develop and implement strategic marketing, outreach, and recruitment initiatives, including hosting information sessions, delivering presentations, attending events, and conducting direct outreach to business owners. The manager also develops and strengthens partnerships with chambers of commerce, business associations, Community Development Financial Institutions (CDFIs), and other organizations to expand program awareness, encourage participation, and support full cohort enrollment across the program’s service region.
Duties and Responsibilities
- Generate and maintain a robust business applicant pipeline to meet or exceed grant-mandated enrollment goals for three cohorts annually.
- Manage the full recruitment process, from initial contact to completed application, with timely follow-up and consistent communication.
- Conduct outreach through regular phone calls, virtual meetings, and in-person engagements, providing guidance and support throughout the application process.
- Track outreach activities, measure yield from events and communications, and report metrics to the Executive Director and program partners.
- Deliver personalized follow-up to ensure prospective business applicants feel informed, encouraged, and valued.
Required Qualifications – Experience, Education, Knowledge & Skills
- Associate degree or 2–5 years of relevant work experience.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and willingness to learn tools such as Salesforce and Zoom.
- Excellent verbal communication skills and a confident, friendly presence.
- Strong organizational skills, attention to detail, and comfort with problem-solving.
Preferred Qualifications – Experience, Education, Knowledge & Skills
- Bachelor degree in related field.
- Experience in program support, event planning, or classroom management.
- Experience in using CRMs or outreach databases; training can be provided.
The Successful Candidate WillThe successful candidate will:
- Work effectively in a collaborative team environment.
- Demonstrate a passion for supporting rural communities and helping small businesses grow.
- Be a natural connector with strong interpersonal skills and a genuine enjoyment of relationship-building, especially by phone.
- Possess cultural awareness and the ability to connect authentically with diverse audiences.
Special Requirements
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Special Instructions Summary
- Continuation of employment is contingent upon availability of grant funding.
- This position is based in Great Falls, Montana.
- Periodic travel is required.
- This position isnot eligiblefor sponsorship.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Relocation assistance
Work Location: In person
Salary : $55,000 - $65,000