What are the responsibilities and job description for the Shift Leader position at Great Escape?
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Shift Leader and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR SHIFT LEADERS DO
As a Shift Leader, you’ll run the show and be responsible for all center operations (including cash accountability and key control) in the absence of your General Manager, Assistant General Manager, Manager, or Supervisor. And you’ll do it all while providing a great in-center experience for our guests.
A SHIFT LEADER'S DAY-TO-DAY
- Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time.
- Provide info on our programs, promotions, pricing, and specials
- Answer phones in a professional and pleasant manner
- Take reservations
- Address guest complaints with patience and professionalism
- Assign open lanes and track their availability
- Prepare for our leagues and make sure they start on time
- Follow cash control procedures
- Unload, stock, and maintain required inventory levels
WHAT IT TAKES
- Optional: HS Diploma (Bachelor’s preferred)
- A commitment to great guest service
- Solid communication skills
- Strong team player
- Ability to thrive in a fast-paced environment
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits