What are the responsibilities and job description for the Airside Cafe Team Member position at Great Circle Catering, LLC?
Great Circle Catering is the Seacoast area's premier full-service event and aviation catering company. Great Circle Catering operates several kiosks, which include Airside Café, located in the Portsmouth International Airport terminal and What A Crock!
POSITION SCOPE:
Our Airside Café Team Members are responsible for the proper and efficient operation of the kiosk during their shift. This includes upholding the highest levels of professionalism and hospitality. They enjoy flexible schedules with opportunities for advancement. Most shifts occur during daytime hours and for 3-6 hours on average. Nights and weekends may be required as needed.
DUTIES AND RESPONSIBILITIES:
- Customer service focused mindsight
- Provide service in a secure terminal environment
- Provide information to customers on products being offered
- Awareness and sensitivity to dietary restrictions, allergies and special needs
- Take orders in a prompt manner and ensure steady flow of service
- Maximize sales by offering suggestions
- Maintain cleanliness of working areas
- Follow proper cash register procedures
- Assist with food prep when needed
- Restock inventory
- Accurately complete a product requisition for the next shift
- Adhere to proper alcohol service regulations
REQUIRED SKILLS/ABILITIES:
- Previous customer service experience
- Previous cash handling experience
- Food service experience preferred
- TIPS and/or ServeSafe certifications highly desirable
- Exceptional interpersonal skills
- Excellent time management and organizational skills
- Ability to remain calm and courteous under pressure
- Strong attention to detail
- Excellent verbal communication
- Ability to learn/use point of sale (Square) systems
- Valid Driver’s License and reliable transportation
- Must be able to pass a background check and drug test
PHYSICAL REQUIREMENTS:
- Ability to lift, carry, push and pull up to 40 lbs.
- Ability to stand for long periods of time
Port City Air, and its subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or status as a protected veteran or any other characteristics protected by local, state, or federal laws, rules, or regulations. For more information visit https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf.
If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to Darlene Skiotis at dskiotis@portcityair.com