Director of Workforce & Community Education

SCOPE OF WORK: The Director of Workforce & Community Education provides strategic leadership for the design, implementation, evaluation, and continuous improvement of workforce and community education programs aligned with NHTI’s mission and regional economic needs. The Director develops new and responsive programs informed by labor market data and consultation with employers, government agencies, and community organizations, and leads outreach, partnership development, and sales of training and community education offerings. The position operates with an entrepreneurial focus, generating contract training and program revenue while ensuring program quality, financial sustainability, and institutional impact.

Accountabilities

• Develops and delivers entrepreneurial workforce and community education programs to meet regional and statewide needs and in the context of NHTI’s mission to “cultivate potential in every learner” and vision to “serve New Hampshire’s best interest.”
• Serves the college and community through NHTI’s values of “We love who we are and who we serve,” and “We are responsible for ourselves, our college, and our community.”
• Develops strategies and an implementation plan for the structure, organization, direction, policies, and services of the Workforce Education program.
• Oversees the programs, operations, marketing, staffing, and services of Workforce and Community Education with responsibility for supervising staff and overseeing all aspects of operations.
• Works collaboratively with CCSNH leadership, college peers, and institutional colleagues to develop system-wide marketing, promotion, program deployment, and program implementation efforts.
• Collaborates within NHTI, especially with academic Department Chairs, Program Coordinators, and the Admissions office to develop program types and delivery methods that meet regional needs, that provide pathways, stackable credentials, and continuing education between academic and workforce education programs, and that supports enrollment pipelines.
• Creates and fosters regional and statewide collaborative networks to provide educational programming and guidance to support the needs of adult learners and industry, government, and community partners.
• Conducts on-site assessments of business and industry training needs and extends technical assistance and managerial consulting/advisement services through program development and employee training.
• Coordinates and sponsors conferences, workshops, business showcases, career fairs and other activities.
• Develops summer camps and boot camps to meet the educational needs of industry and adult learners and the recreational interests of learners of various ages.
• Manages the department’s budget to ensure costs are met for program delivery and overhead and delivers significant net revenue to the College’s operating budget.
• Maintains knowledge of new educational technologies to support a variety of content delivery formats.
• Maintains an understanding of issues and practices in human resources management such as organizational design, self-directed work units, selection and staffing and union/labor relations.
• Establishes Credit for Prior Learning and Competency Based Education frameworks to support student learning.
• Performs administrative duties associated with, maintaining a safe work environment, training employees, communicating job expectations; monitoring and appraising job performance; and managing employee time and attendance in accordance with CCSNH and College policies and procedures, the provisions of the collective bargaining agreement, and state and federal regulations.
• Complies with all college, system, state and federal rules and regulations.
• Other duties as assigned.
  
  

Minimum Qualifications

Education: Master's degree from a recognized college or university with major study in education, business administration, public administration, communications/PR, human resource management, or a related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Eight years' experience in program or curriculum development, corporate/business training, grants, program/project management, and/or program/product marketing including supervisory and administrative experience. Each additional year of work experience may be substituted for one year of required formal education.

License/Certification: None required.

Recommended Work Traits

• Workforce Program Development & Consulting Ability to design, advise on, and deliver workforce and employee training programs informed by organizational and industry needs.
• Program & Event Leadership Demonstrated competency in planning and leading conferences, workshops, career fairs, business showcases, camps, boot camps, and other workforce and community engagement activities.
• Financial & Entrepreneurial Management Ability to manage budgets, control program and overhead costs, and generate significant net revenue through workforce and community education offerings.
• Educational Delivery Innovation Knowledge of educational technologies and alternative delivery models, including Credit for Prior Learning and Competency-Based Education, to support accessible and effective learning.
• Human Resources & Administrative Leadership Competence in supervision, performance management, staffing, labor relations, employee development, workplace safety, and time and attendance administration.
• Compliance & Institutional Stewardship Knowledge of and ability to operate in compliance with college, system, collective bargaining, state, and federal laws, regulations, and policies.
  
  

DISCLAIMER STATEMENT: The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

Notice of Non-Discrimination: The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.