What are the responsibilities and job description for the Teller- Bilingual position at GREAT BASIN FEDERAL CREDIT UNION?
The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.
Qualifications:
- High School diploma or GED equivalent
- Strong knowledge of language and cultural differences amongst Spanish-speaking countries
- 1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution
|
Required Knowledge and Abilities |
Knowledge of:
- Credit union products, services, and policies
Ability to:
- Operate a personal computer and associated windows-based software
- Operate standard office equipment such as fax, copy and 10-key adding machines
- Provide service to all members in the lobby in a timely manner
- Perform minor math calculations
- Organize time and duties effectively
- Communicate effectively and professionally with members and the public
- Work independently and quickly
- Pay attention to details, be proficient and accurate
- Be flexible and handle more than one task at a time
- Handle cash accurately
- Cross sell in order to achieve established goals
|
Physical Requirements (approximate percentage of day spent) |
|
Standing- 50% |
Sitting- 20% |
Bending-2% |
Squatting- 1% |
|
Walking- 20% |
Lifting- 5% 5-15 lbs |
Twisting-1% |
Driving- 1%* |
|
* May be required to drive to another branch or Employee Sign up |
|
Extent of Public Contact |
This position works extensively with our members, both internal and external. Job is performed in branch office location,
handling transactions primarily in person, but also over the telephone.
|
Working Conditions |
Duties performed are in an office environment. May occasionally require traveling to branches to fill in as Teller as
needed or to attend meetings or classes.
Salary : $18